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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1095 Showing 21,881-21,900 of 38,693 reviews
  • Rated 5 out of 5 stars

    Good Work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived earlier than scheduled. They promptly removed the existing TV (which was broken) and installed the new one. They ensured everything was working correctly and provided an overview on how the new TV worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Bought with 75 inch television. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted and installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and did their work quickly and efficiently and cleaned everything and left no mess behind. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the technician. They were very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS was the right choice for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS mounted the TV to my satisfaction and did the initial setup. They also explained to me how to use the TV and remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. The two geek squad members did their job well and were very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot say enough for two guys that came out. Friendly from get go. Patient and took time to explain to us tech dummies. Paid concern to every little detail. Very neat and courteous as well. I wish I would if had GS do work prior . I have only positive things to say

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people showed up on time and mounted my new flat screen on my existing mount but refused to run the power cord through the wall so I now have a visible power cord. This would have been nice to know before I paid for the install. I don’t blame the installers as they were following Best Buy policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squid installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time installed all items. I will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall mount and TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents quickly installed the TV wall mount and connected the TV to it. They also showed me how to use the TV remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice guys . It was fast and done even though I had to wait all day .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was on time , respectful and nice. Did their job so well i save their number in my phone to do my next project. Which will be setting up my surround sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad intalled my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional and polite. Would recommend for all installation needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to my home were very professional, took the time to ask where I wanted my tv, discussed the scope of work and did good quality work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad install experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad never disappoints. They installed my 75" Samsung quickly and efficiently. They took their time with us explaining how it works and didn't leave until we understood how to navigate the new platform! Will use again when we need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys arrived on time, and were the most professional I have ever seen. They worked tirelessly and efficiently to make my installation perfect. I would not hesitate to call them back for any of my future needs. Phenomal job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were amazing! They did an excellent job of mounting the tv on a stone fireplace and set everything up on the tv. Took the time to show me how to work everything. VERY GOOD service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Arrived on time, asked questions about placement and installed completely. Installation included setup with the cable system. Clear explanation of operating TV and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, neat and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad hung my tv and sound bar, they did a great job on setup, and very informative on speaker placement and sub woofer. I hope I get the same guys if I ever have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very, knowledgeable and helpful gentlemen installers. The TV was up and operational in 25 minutes!! Will always have access to the Geek Squad.

    I would recommend this to a friend