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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 38,694 reviews
  • Rated 5 out of 5 stars

    Rowel & Matt are the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rowel & Matt were AMAZING. Not only did they do a stellar installation . They provided we with a lot of information and were beyond helpful. 10 stars if that was an option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad - mounting TV with Swivel Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Luis was professional and mounted my flat screen TV exactly where I suggested it to be placed. He measured for accuracy, checked for studs, cut-out section needed for my cordless plug-ins and doubled check with me each step of the process to be sure this is where I wanted the height & centered the Flat Screen with pull-out swivel mounting bracket. It did not take long for him to mount TV! Sit back and relax!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting over fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives who mounted our family room TV over the fireplace were outstanding. They were quick, efficient and professional. In addition to mounting the TV they made valuable suggestions regarding lighting, pitch and angle for best viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outside contractor install was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abdul was excellent in mounting our tv bracket and installing the outlet. He was thorough with the height and secure mounting. He listened to our concerns and creatively dropped the line in the wall to come out the opposite side where it was hidden by a credenza, leaving the bedroom wall clean of cords. Install was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took extra care to protect my tv while installing. Help with tv setup and remote setup. Very knowledgeable about what they were doing. And the worked with a smile. Pleasant experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were very professional and friendly and worked very hard to satisfy my desire to put the TV and shelving unit where I wanted it. Installed in no time, did not leave a mess, and despite being charged a little extra for asking for additional shut up of my shelving unit which was not included in the original estimate, I am very pleased with their work and would highly recommend the geek squad to professionally install any entertainment system that you want mounted on the wall!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OverPriced and BestBuy is scheming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a third party contractor affiliated with BestBuy mount my 55” TV to the wall. The contractor did a great job. I’m disappointed with BestBuy. I was not aware that a third party contractor would setup and mount my T.V.. i could of had any one setup my T.V. for less than $100 instead of $200. Also, no offer to hide the wires on my wall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed my TV did a great job! He was very nice and helpful. I also purchased a TV mount that I really didn’t need for the room that we installed the TV in, and he guided us as to the best wall mount to purchase. Thank you for the great job and the help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was quick and well done. They asked me how I wanted it and gave me advice on positioning. I couldn’t be happier with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, my TVs and geek squad mounting has been the highlight to my home. I am so happy with my choice and I’m comforted knowing that these will be a part of me for the rest of my life. Great quality great picture feels like I’m in a theater love, my TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job mounting my television even though I went 2 weeks of not getting television corrected, but over all they did a fantastic job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and stand set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this service twice. Absoulutly fantastic. Come in set up and adjust settings on the televisions grab all the trash and roll! Swift friendly and easy to talk with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Best stores name says it all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy in San Marcos arranged everything needed to professionally mount my new Samsung 65' tv they sold me. They did a fabulous job! Make sure you tell them if you want no wires hanging down showing so their installers bring the right size equipment for that. My location is rural so I had to go in person to their store when purchasing so their supervisor could waive me thru their computers to enable Geek Squad to drive further. Geek Squad did an exellent job! I will always buy my electronics and use their installation services from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86in installed by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job. Very professional, knowledgeable, and precise. I couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I moved to my new home, all my appliances were installed by Geek squad. Very professional in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second tv we have had installed with the electrical outlet moved behind the TV to get rid of unsightly electrical cords! They did a great job! Highly recommend. Now on to the decorating! lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who installed our TV were professional and fast. Helped answer questions and provided suggestions on where to mount our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have done all the TVs in my house myself; however, I was concerned to do one of them because of a gas pipe in the wall. In addition, out new house has double sided drywall which can be very hard to hang and locate studs. They were extremely professional, clean and asked me questions to make sure i was happy prior to install. I’m so happy i went with them to install my tv. They also took the time to explain it to me and check to ensure everything was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65” TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. It is wall mounted. The first team did not install it correctly but the second team did a fantastic job! We are very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were very professional. Before they came in the house they put on shoes covers. They asked me where I wanted the TV installation. They were very helpful. They asked me to sit on my couch to make sure it was the correct height. They also turned the TV on to program it. They also showed me how to navigate the remote menus. The small touches makes the customer feel good. I will always use Geek Squad for all my TV needs.

    I would recommend this to a friend