Customer Ratings & Reviews

Bryce from Geek Squad is the man! I don’t remember his buddy’s name but they were both phenomenal. I felt I got excellent ROI out of the rather exorbitant Geek Squad fee. Ultimately those guys are just much better at electronics than I am, and I’m glad I hired them. They deserve a raise.

After about 10 years, I upgraded my TV to a 77". The Geek quad are true professionals. They were in and out in no time, and I have the confort and guarantee it was installed correctly.

This was way better than doing it myself. It went a lot faster. I had bought a Toshiba 75in that couldn’t run surround through the HDMI cable. It would only play PCM. The Sony Bravia is a much better tV, (from my experience) and having the Best Buy techs hooking it up gave me peace of mind on the wall mount as well as making sure all the cables were where they needed to be.

The agents were friendly and very careful with both the TV and my new home and furniture. They installed the wall mount, TV, cable and blu-ray player quickly and efficiently and explained what they were doing every step of the way. I appreciated the time they spent showing me and hubby the use of the TV and blu-ray remotes as we upgraded from a 12 yr old one to this Smart tv that frankly does more than we ever expected. I'm glad that I can call on the Geek Squad about any questions I have in future as well.

The agent did an excellent job of replacing my variable motion TV rack with a fixed rack. He placed all wires in the wall and fixed a potential safety issue with an earlier install by some other company. He was proffessional, answer all my questions and respected my property. Excellent job!

Individuals were knowledgeable and focused. Answered questions and provided information as needed. Efficient in their tasks; completed set-up in a timely manner. Very pleased with the work done.

Excellent job done on installation of my wall mount for TV highly recommend

They were very professional and helpful. They mounted our tv onto the brick of our fireplace. Very knowledgeable.

Did great job. Worked efficiently and was very knowledgeable.

The 2 person Team that mounted our new TV did an awesome job. The current mounting system had to be relocated to accommodate the new configuration for the new TV. The Team took the time to do it right! No mess left behind. The Team did initial TV setup, explained the operation of the TV and the associated remote.

The guys were great and performed the job quickly and properly. They were also friendly and courteous. Looking for ward to using them again soon. Thanks for a job well done.

Excellent and courteous group. The installation went smoothly and the squad was very knowledgeable and helpful.

“I recently had Best Buy agents come to my home to mount a TV and reconnect all my devices, and I couldn’t be happier with the service! The technicians were punctual, professional, and handled everything with great care and precision. They made sure the TV was mounted securely and at the perfect height, exactly as I wanted. They also took the time to reconnect all my devices and ensured everything was working smoothly before they left. I really appreciated their patience in answering my questions and attention to detail. Thanks to their expertise, my entertainment setup is better than ever! Highly recommend this service!”

The guys from Geek Squad were FANTASTIC!!! They installed a new 85” TV with no mess or fuss and made sure everything was hooked up and working and I understood how to use it. BEST money you can spend - especially with a large TV.

The techs were excellent. I had purchased a new mount for the new TV, but they saw that I could use the old one. They offered to return the new one and have my money returned. They had no trouble installing and setting up my TV. They made sure it worked and made sure I understood how to operate it. They were efficient and competent.

Geek squad came over and installed my 65 inch Sony TV using one of the Sanus wall mount units. The 2 gents were on time, very courteous and efficient. They asked us where we wanted the location of the TV. Installed the bracket. They unboxed the TV, installed it and rant the setup menu. They also repackaged all the excess material and took it away. No mess whatsoever was left. All in all very happy with the service and the way my TV looks in my family room.

I couldn’t be happier with the service I received from Geek Squad, I needed a TV wall bracket mounted, they cane on time (even though my house is hard to find) they contacted me to ask for directions. They were very professional, friendly and thorough. As one was installing the other was right behind cleaning up. I was impressed with how fast they were able to install the wall mount. I would highly recommend them and would use them again if needed.

They arrived on time, moved a sound bar to a different room and set up the new system then vacuumed where they had worked. They made sure I could use my system with ease before they left. It was a great experience. They suggested a buy a new HDMI cord and had one in their truck for me to ourchase. They were also very knowledgeable.

I had no idea who to turn to for mounting my TV. I purchased the total tech plan. The Geek Squad techs were Awesome. They were easy and fast to schedule. They asked questions to make sure I got what I wanted and where to mount the TV. They were knowledgeable, friendly and communicative about the project. They made sure I understood how to operate what was set up and that I was comfortable with the technology before they left. It was awesome watching my new big screen TV comfortably. I would highly recommend the Geek Squad!

Installation was completed on Tuesday August 3, 2021 with 3 Geek Squad installation technicians and did a good professional job. In my opinion this TV is currently state of the art, very pricey but you get what you pay for. So far, this TV is all it says it is, I like the flush wall mount, the only thing is the LG engineers could have put more thought on the wiring bracket harnesses on the back of the TV that support the wires, I had to recommend to the Geek Squad techs and used a 6 inch piece of my duct tape to hold the wires in place while mounting my TV Flush to the wall. This TV comes with a pattern of the TV where you decide and it should be mounted on your wall, I had to have mine remounted lower, and had to make another appointment and wait 2 weeks for my installation remount. The Geek Squad technicians in the first installation didn’t leave me the wall pattern, make sure you tell the Geek Squad installation Techs you want this pattern and save it if you need your TV to be remounted to your specifications. I have to use 3 remotes: 1 for the TV, 1 for my home theater system and 1 for my cable/satellite system. The LG engineers should put more thought to combine and use 1 remote to run Everything, All 3 systems on my TV. With today’s very powerful micro-processor chips I’m sure the LG engineers can fix this. I do not want to use an off the shelf universal remote that costs $100 and takes 1 hour to download the required software to use it. So far, I am very happy with the performance of my G1, I will post more in the coming weeks if requested.