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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1102 Showing 22,021-22,040 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad and install is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have done 4 TVs this size or larger as well as over fireplace and techs were fabulous and concerned about constant quality! Guest subcontractors couldn't do it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech did a great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was very professional and respectful of my home. He solicited my input, provided a mock-up of the work before drilling any holes and cleaned up behind himself. I was very pleased with the service and would use the Greek Squad in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. Very afficient and pros like no other, when it comes to any tech instalation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The pro’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my residence measured and mounted my tv to the wall with ease. The speed and quality of their work is nothing short of impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation work was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did a great job removing the old tv and re-using my existing mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great BUT the tv is no longer running through the speakers. We need to set up time to have them return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Toshiba TV fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an annual plan and it has more than paid for itself. Our technician came in on a day that had the polar vortex come through. He was on time and did a stellar job of installing our 55" Toshiba Amazon Fire TV. Wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zack rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    zack is the best. He placed the tv above my soon to get electric fireplace and after I got it placement was perfect I want Zackif I get another tv . He was training Camron who will be asset to your company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service & very knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Francis and his assistant installed my 80" tv and the wall mount. They centered it perfectly on the wall and made sure that was the height preferred for viewing. After Installation he carefully reviewed all features and how to access each device connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who came was great but that was not the original appointment when there was a NO SHOW with no contact from Best Buy. Be sure to keep on top of your appointment and contact Best Buy right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest installation they probably had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Peasy installation, because I had everything set-up for them. Just un-box tv, mount wall mount on back of tv put it on bridge I had set-up between entertainment center, plug in tv and hdmi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my TV was on time and extremely efficient in helping wall mount and set up my TV. They were clean, professional, and courteous and got the job done right. I would definitely use Geek Squad for my next TV as they made the whole process of buying to watching super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Are The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. All that have come out to our house have been polite, knowledable and professional great service. Glad we purchased ghe Geek Squad package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    removed old tv and bracket. Installed new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was professional and knowledgeable. He took time to explain how to use control and made sure it was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did a Terrific TV Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad personnel did an exemplary job considering that this installation took place on a hard tile wall which required some complicated drilling for holes for the mounting. They were extremely pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a mount for a large TV in the basement (75") and wanted to make sure it was done right. Ordered online and had the Geek Squad install it a couple of days later. He hooked everything up (DirecTV box, PS4, Roku & Blu-Ray player) and it works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Larry Becxkler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent, Brian Rajczi and his assistant were excellent! Not only the installation, but also recommendations of best angles and sound balance and other issues that went beyond the basic installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad ROCKS your team is awesome!! Knowledgeable, walked me through every step and cleaned up their mess. Also, had their PPE on and that was awesome for me since I’m a high risk person. I will always use Geek squad for my installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unstallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my TV table with two shelves. They were very polite and efficient workers. I thanked them when they were finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was very knowledgeable, courteous and professional. Attention to detail was evident.

    I would recommend this to a friend