Customer Ratings & Reviews

The TV mounting service was great. The technician was very knowledgeable and polite. I do have an issue with how my appointment was scheduled. I called and spoke with someone to schedule the appointment and the agent did NOT tell me there was an additional fee for mounting above the fireplace, which I discussed with her, and she did NOT tell me the mount I had purchased was not suitable. The whole thing cost me an additional $200 the day of. Not at all happy about that. If I'd known it was going to cost a total of $320 to simply mount two TVs, I would not have hired Best Buy. Again this is no reflection on the actual technician, he did a great job.

I think the Samsung has a sharper picture but this works for my eyesight which is sensitive to harsh contrasts.The installation went smoothly and the Geek squad answered my questions and showed patience when I didn't understand immediately.

The Geeks installed two 75" inch smart TV's with sound bars and woofers. The did a fine job and highly recommend both BB and Geek Squad.

Daniel Lensch and his partner installed our 85” tv without any issues. They were very knowledgeable and professional! Cleaned everything up and couldn’t tell they had been here when they left. Highly recommend using this guy for all geek squad needs!

The agents mounted our TVs and did a great job explaining the remote controls as well as sinking them to the other remotes and hooking up our sound system. These guys were great and we were happy to have their help.

The crew who attached my TV to the wall came on time and did a great job.

Kayla and Caleb were awesome. They went above and beyond for me. They even moved my dresser to the position I had mentioned I wanted to place it! They were polite, helpful and willing to answer any questions I had!

Agent was exceptional. Ontime and did an excellent setup.

Team showed up on time, went over my ideas and concerns and recommend where and how high to mount our 86" TV. Our TV looks amazing and the height it was mounted. Crew was very clean and recommended additional items to work with my TV to further the experience.

The squad did an awesome job installing. Also answered any questions I had easily

The Geek Squad is the best there is, The guys are very professional and know there business. They wall mounted my new TV and installed all the add on's with minimal issues. This service is great and money well spent.

The agent was super helpful and mounted the tv really quick. Really great service and will be going with them in the future. Highly recommend!

We had a smart tv and soundbar delivered and installed. The first Geek squad had problems getting the WiFi to connect, so they asked me to call their overseas help desk ( I spent over an hour on the phone being transferred from one person to another) and request a new tv be delivered. After a week, a second geek squad came out. It turned out the first squad was just putting in the wrong WiFi password. I guess I should have tried in again myself. Both squads were very polite and pleasant to work with.

Rasheem and Mike were awesome. Fast, courteous and clean. They also helped me to identify a better sound bar for my cabinetry than the one I purchased. It was a very convenient installation and I’m glad we had them install the TVs for us!

The agents mounted my 65" TV and connected the soundbar and a DVD player as well

The technician was very knowledgeable and took time to explain what he was doing and showed patience when answering all my questions. Made recommendations that contributed to my overall very satisfying experience. Thank you.

The technician was exceptional he had attention to detail and ensured the TV was installed properly. He worked very clean and expeditiously.

Always can rely on Best Buy to provide needed accessories for TVs, appliances, electronics and more. Thanks, Best Buy!! You have been out go to shop for years!!!

The mount was for a stone fireplace. Love extending the TV and the range of motion to be able to view while cooking, etc.

Spencer was awesome mounting our TV. He explained everything he was doing & made sure we knew how to operate all the functions on our new TV before he left. He was very patient, polite & definitely knows his job !