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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1105 Showing 22,081-22,100 of 38,693 reviews
  • Rated 4 out of 5 stars

    Went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation met our expectations. It has been ok so far without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love Total Tech. The set up guy came up from So Cal. I’m trying to remember his name. Super attentive to details and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistently good Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has done it again. Although Sony is not the most expensive of the 4K Hi Def TV's, I think the picture is superb. To me, it is equal or better than the LG and Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super friendly and adjusted the height for us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our TV installed but felt it was a little high. We called the GeekSquad back and they came back a week later to help us get it all fixed! Super friendly, easy to contact, and easy to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The two workers that came out were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly efficient and setup everything perfectly. They explained how everything worked and delivered great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new 55" TV and wanted it mounted on the bedroom wall with a fully tilt/turning mount. Best Buy Geek installers arrived and was easily able to mount it in about 40 minutes. They hooked up all my accessory equipment and made it need and easy to use. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Quick. Easy. Can’t ask for anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Super Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of mounting my tv and surround sound system. They also made sure everything worked correctly and provided instructions on using everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mountained my 50 inch TVm to wall in my home office very quickly. I am very pleased with the work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, very polite, but friendly. Explained what they were doing and cleaned and removed the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Geek Squad member(Joe)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was thoroughly satisfied with the efficiency and helpfulness of the Geek technician. He patiently walked me through the familiarization process of my purchased item (TV). This was really nice of him and much appreciated by me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and great price too. I'm so glad I went with this instead of the TLC or Phillips. The quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Default reccomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, good communication, very helpful and thorough. Everything was properly measured and they also adjusted the settings on our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. The guys did an excellent job and make sure everything was working before the left. Very happy with this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the Geek Squad Group service work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv. Excellent job. No complaints to report

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had The Geek Squad deliver and install televisions for us in the past as well as just recently and we have always been happy with their services. They are very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Geek Squad mounted my new LG ThinQ Smart 65" TV Plus and installed Backlighting on this TV for me!! Purchasing Total Geek Squad is the Best Purchase I have ever made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team from the Geek Squad were very professional. They arrived on time and mounted my 75 inch with my bracket. After they were finished they hauled away all the trash. Very satisfied with their work and attention to detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent who installed and set up my TV and related purchases was knowledgeable, patient and personable. Best Buy was well represented by this agent.

    I would recommend this to a friend