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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1106 Showing 22,101-22,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. They were very polite and thorough. They communicated everything they did clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional crew mounted TV. They explained everything so that the TV was set up for everything I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installed by the techs and my new TV looks great on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek squad techs were exceptional. My first impression when buying the tv was the cost for delivery and installation was quite high. Watching them work and all the care they took changed my opinion. They were worth every cent! The outcome was exactly what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional They mounted my tv with no problems and in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, meticulous and knowledgable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my smart t.v., ran all of the power cords through the inside of the wall and connected the t.v. to my internet to make sure all of the smart features were working. I would definitely use this service for my next mount and/or installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dan and Matt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and Matt did an awesome job they were on time and when we didn't have the product they went to Best buy with my husband and came back to install the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Come and get it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional,on time and will to answer any and all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new TV is just the right size. The Techs installed it in such a timely manner. Both of them were so friendly and helpful in explaining how to use everything. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Guru's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you get the Geek Squad package. These guys are the technical Guru's of Best Buy. Best Buy has nothing but solid technicians, in the store and on the road.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting job was flawless. Our tv looks fabulous!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QUICKLY AND PROFESSIONAL DONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS DID A GREAT JOB SETTING UP AND MOUNTING MY TV ON THE WALL ABOVE MY FIREPLACE. IT IS GREAT TO WATCH AND SEE EVERYTHING PARTICULIARLY SPORTING EVENTS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After requesting another installer to come out to install my TV mount, everything was great. The young lady that they sent out didn't know what she was doing and did not want to install my TV mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great e service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made it so easy for my mom and dad to have their tv install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uninstall 85" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chuck was awesome! His partner called out sick, so he found another coworker to help him uninstall our 85" TV quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out to the house as expected and explained every step they were doing. Since I was not home at the time, my wife was there so they informed her of their process. I'm glad I use geek squad and love the services provided!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth the Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is well worth the money! Not only did they communicate their ETA for delivery but was courteous, professional and by far the best I've ever experinced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service…again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents quickly and efficiently set-up my speaker system for my home entertainment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    showed up on time. job done well. everything works as supposed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefit of Best Buy Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional on time and answered all of my questions anything they moved they put back in cleaned up very well after themselves a really great benefit of Best Buy total tech membership

    I would recommend this to a friend