Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1107 Showing 22,121-22,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    Good Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very communicative and experienced. He was very helpful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly. They were very professional and Clean. They used a drop cloth to keep the floor clean and a bag to catch the dust. I would highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal and Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t take the A team long , came in looked my TV over removed it and packed it away . Installed my new 77 inch and was gone in 45 min or less . Great Job Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store personnel are excellent ! On line help needs work !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony mounted the tv. He was very knowledgeable, precise and creative in his efforts. I would have him into my home any time to work on any of our technical equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always amazed at how efficient and talented the Geek Squad installer are when mounting and setting up a 75" TV. I would highly recommend - they get it done and get it done correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the same quality work for much less

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job! Local TV store charges almost twice the price and I cannot tell a difference in the quality of their work. Great communication before and during the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad did an outstanding job installing my TV bracket and TV. Outstanding customer service, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician listened to what we wanted and made it happen. We now have our TV and associated electronics mounted just the way we want them. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid crew for mounting.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very nice and did a good job mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Geek squad great service delivered!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment time honored. The team measured placement and mounted the TV after they identified the wall studs. All debris cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a wall mount but needed this one to hold the 83" Sony A90J. It's a great mount that slightly tilts and can be pulled away from the wall slightly for wiring, etc. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient as usual!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my warranty replacement tv and reattached ask the cable wires also. They made sure I understood how the remote, both of them, worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation marvel!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast, accurate and clean. The rep informes at each step what he was doing and the reason behind it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the PROFESSIONALS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledge and professionalism! Couldn't have had it done without them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was not the geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we are told Best Buy is sending their employees the geek squad & an outside vendor shows up this is not the way things should work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job mounted my TV and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Mount with plenty of options

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit mount looks great, and functionality is great with all the viewing options. The Geek squad was great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still Waiting For A Resolution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents weren’t able to program our Harmony Universal Remote Control (also purchased from Best Buy within the last two years), so it consistently works with the Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED TV Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. Made the TV investment well worth it.

    I would recommend this to a friend