Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1109 Showing 22,161-22,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service couldn’t ask for anything better they were prompt did great work polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe TV was mounted and I love the way it came out. Previous installation placed it too close to the Mantle and I had to hold remote above me head to turn on. This team did awesome job with installing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and did a great clean up after performing their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the instillation All wires hidden in wall!!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my Geek Squad men cut holes in the back of my chest and holes in the walls to TOTALLY hide all wires and boxes. They used remote controls that can go through the wood fronts to chest drawers. I am a minimalist so I love the clean look!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounted my tv was a good guy clean and helpful md

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad performed beyond expectations.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team that came to install our new 65" team was stellar. They showed up on time, completed the installation, answered our questions and they really knew what they were doing. We were really impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my surround sound system.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed all speakers and two receivers. They took the time to explain surround sound settings versus playing my music and using HEOS. Outstanding service! I am extremely happy with my new system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A spiritual experience to be sure - Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there is a heaven, these guys will be in it as they made the experience of setting this up angelic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad went above and beyond

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job! They called to let me know they were on their way and explained every step of the way. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Trevor!!!!!He’s That Dude

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very Good Job,Mr.Trevor, is Great @ What he Does!!!I give Him all the Cuddles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great.. removed older 82” TV and installed new 85” TV. Reviewed and explained how to use and operate it as well as the solar remote. They were quick and cleaned up upon departure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous in home service by Stephanie.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Stephanie and her helper do fabulous work. She’s professional, pleasant and does exacting work. We’ll request her for our next in home service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep these young men, they were very nice and went about their work in a professional manner. They were very attentive to our questions. When they left we had no clean up, we’re able to sit down and enjoy the new RV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 2 TV’s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! On time and neat workmanship made this a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My issue was resolved in a matter of a few minutes. The Greek Squad was very, kind, professional, knowledgeable and explained everything in detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came to our home that day were fantastic! They made sure that the measurements were exact for the height I wanted the tv since my console wasn’t delivered yet! I am extremely pleased!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hit or miss

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate when Geek Squad actually shows up and not third party vendors. I wish there was a way to "verify" who is coming as well as if they can do the work or not. I have had times when they show up and say they are unable to complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Soundbar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is an awesome addition to my new Samsung TV. It was so easy to install, and it really enhances the sounds of any/all shows.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hit or Miss with Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two different installations. The first was excellent on all points. The second fell short on setting up the TV and explaining basic operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Job, Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had great service from Geek Squad. David was prompt and quick with the installation of our mount device and our new TV. He showed us how to operate it and gave us his card so we could contact him if we had a future need.

    I would recommend this to a friend