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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 38,694 reviews
  • Rated 5 out of 5 stars

    Awesome job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel was awesome. Very knowledgeable, helpful and completed the work very quickly. Everything is left. Very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hits a home run

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personnel were professional, prompt and efficient. I was very pleased with their TV installation as they gave me some good user hints for the TV and made sure it was attached to TWO studs to better carry the weight. They encountered a couple of cable box-related issues which the senior person diagnosed and fixed quickly. Overall, my first ever encounter with the Geek Squad and I was very pleased with their knowledge and customer care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation of the Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Had Geek Squad install a 65" Samsung Frame TV. I had prepurchased a Samsung OEM UL Listed in-the-wall power supply cord, and Geek Squad was pleased to see that so that they could completely put all wires/including power through the wall. Superb installation utilizing the flush wall mount included with the Frame. Looks like a piece of art!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with service we received in my home. The technician was very accommodating to our request and where we wanted to mount. There's no way I could of installed it up as high as we wanted and he made it look easy. He did a great job installing the mount and even though this is the second LG TV I've owned he went through set up and discussed the things we can do on our TV. I will definitely do this again when I need to mount another TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of new replacement TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Tech did an excellent job of unmounting the non-functioning replacement installed a little over a week before this service being rated now. He reinstalled the new TV and did the complete set up before leaving. Was very knowledgable and did an excellent job...very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time, courteous, and knowledgeable. They were flexible about placement, provided valuable tips, and were extremely efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable, prompt and professional! Our TVs look great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience with TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and super helpful. Their primary concern was to do the job right. An outlet was in the way of where the TV was to be mounted so the tech's helped me select a new location to move the outlet. Over the course of the next few days I did the work to move the outlet. I then rescheduled the appointment and they sent out the same techs from the first visit. They did a fantastic job of mounting the TV and showing us how to operate and get the most out of it. Great work from two guys that obviously take pride in what they're doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install couldn’t have been easier!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install couldn’t have been easier!! They came with my TV and started by inspecting the wall and finding the studs. Then drilled only the holes they needed to drill to install the mount then after the mount was installed both technicians lifted the heavy TV onto the mount. They were professional and kind. They answered all of my questions and the process couldn’t have been simpler. They were even willing todo things I wanted todo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professional Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed myold TV and Mount added the New Mount and installed my new TV quickly and Professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech works and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two ladies showed up to remove my old tv from the wall mount and dispose of it along with the old wall mount. Then the ladies mounted a new wall bracket and installed my new tv. Also they connected my new soundbar. They also organized and managed all of the wires and cables sonit was neat. These ladies did an amazing job. They knew exactly what they were doing. They were very thorough and went over and beyond to make sure everything was done correctly and to my liking. They also assisted me with any help or questions that I had. I have never been so happy with someone coming to my home to install and set up electronics or equipment. I also wish to have these ladies help me in the future with new purchase. Also being a Total Tech member I have peace of mind of knowing if anything goes a miss they are here to help and repair items. With no out of pocket costs to me. I am also covered for any new deliveries to my home and any installations and extras are also included. It's worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick, efficient and knowledgeable. The two technicians were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On top of the mount(in) installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I can't say enough positive things about the TV setup and mounting service I received. From start to finish, the experience was seamless and professional. The team arrived promptly and handled everything with care and precision, ensuring that my TV was securely mounted exactly where I wanted it. Their expertise and attention to detail were evident every step of the way, from concealing cables to ensuring the perfect viewing angle. Not only did they provide top-notch installation, but they also took the time to walk me through the setup and answer any questions I had. Thanks to their exceptional service, I now have a stunning TV setup that not only looks fantastic but also enhances my overall viewing experience. I highly recommend this service to anyone looking for a hassle-free and expertly executed TV mounting solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on time and got it done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents who showed up on time called me before they got here I am on the 7th floor in my building I did not know if I had metal or wood studs so they brought a mount with them just in case it Turned out they were wood so they installed my full motion TV mount they did an excellent job very clean and knowledgeable about the products they install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One More Wall Install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's were courteous and professional in the installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Secured to wall at proper height for easy viewing from bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were beyond professional, they cleans up, showed me how to operate and gave me tips and tricks. They were on time. Very please with service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv quickly and the swivel wo

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is great as was the Geek Squad team who mounted it! Is has full swivel so the tv can be seen from the living room or the kitchen. It also moves forward and back for closer viewing. The team installed it quickly while mounting my tv. Great job all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed in a timely manner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers mounted my 98 inch .great job. There was no problems what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massive TV mounted beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great! Very professional, efficient, and polite. TV is mounted perfectly!

    I would recommend this to a friend