Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Bravo Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David was on time, knows his work very well and installed the tv with no problems. Appreciate his professionalism and how much he enjoyed fixing this tv problem for me.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very HAPPY!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician, Jared was great. He was very knowledgeable about the mounting and setup of the tv.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Fast and Efficicient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician called about 15 minutes before to let me know he was on his way. He was very polite and explained everything he was doing. Before he mounted my tv, he made sure he had the mount exactly where I wanted it. He was fast, meticulous, and courteous!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Wall Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geeks took care of everything. Mounted it exactly where i wanted it. In and out in about an hour. So much easier to let them do it than for me to.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Cudos to Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well so far Geek Squad has been top notch. All our appliances are starting to depart this earth.... Washer/Dryer, stove, dishwasher etc..... So far Best Buy have done well. Dispite "Corporate" cutting staff to the bone!!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Amazing customer service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that came to my house to install the wall mount did a phenomenal job and were super friendly. I was hoping I'd be able to do a survey or something, but nothing ever came. So I'm writing a review on here. Great Service!
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 4 out of 5 stars
Geek squad installed my tv faster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys from geek squad were efficient and friendly.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick and easy install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agents installed the TV no problems. Respectful and smart people.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Greek squad delivers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were very professional and did above and beyond work for me
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad for the next installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents very efficient and fast would recommend them
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were helpful but especially quick at their job
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 4 out of 5 stars
geek installed my tv quickly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.connected my tv to all my devices very quick very happy
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen that came to my house were very knowledgeable and very precise about the placement of my tv. They even made sure to check with my wife to make sure she was happy with the placement before they installed. Great service and well worth the price.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Set up complete.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys came mounted tv and and set up everything so it was ready to go.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Edgar installed the new 55" TV,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Edgar did an excellent job installing the new 55" television. He also assisting us on the controls involved in the operations.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Thank you, GeekSquad technicians!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My technicians from Best Buy arrived on time, were professional, and made installation easy. Thank you!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Love how the arm extend,swings and rotates around
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents got my TV mounted and TV remotes synced quickly.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shawn D took care of everything for us and in such a friendly and professional manner. We are thoroughly pleased with the service. Thanks so much!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 2 out of 5 stars
Installed professionally but..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was done professionally and happy with quality of mounting. So I don’t have anything negative to write about it. Good job there. The technician told me he can put in professional HDMI 1.4 cable for $40 as I didn’t have one. I thought he would put a new cable but when he was done he had put an old used cable and expected to be paid $40 by cash. I would have generally tipped but this was not right for him to charge $40 for a used cable he probably picked somewhere. My kids were getting impatient so I didn’t want to get in argument. Didn’t leave a good impression Geek Squad. I bought annual technical service plan for a reason to save money on installations but this experience left me wondering.
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time to bring that to our attention. I'm very sorry to hear about that odd experience. That's definitely unacceptable to be charging a potential full price for a used HDMI cable. We'd be happy to look into this with you and see if there's anything we can do about that. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Polite, professional, efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.removed all the old devices, set up all the new equipment, reviewed the devices and made sure I knew how to work them, answered all my questions. `
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend
