Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1113 Showing 22,241-22,260 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Wall Mounting...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You could tell "THEY KNEW WHAT THEY WERE DOING"...Courteous, easy to talk to and informative about the procedure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service provided

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 members had come and perfectly wall mounted 75" in less than 30 mins. They were professional. And helped me set up the tv features as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a pleasure to have in my home. Very careful of my health as well as the equipment. Very careful measurements and explanation as to why certain placement was better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solves problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had a issue with parts missing, but they had replacements. The TV was - Open Box - and the screws for the legs were missing. They got it set up, and showed me how to use the remote. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows what they’re doing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the guys who mounted the wall bracket, installed my 65” TV on it, created a new socket in the wall so the cords for the TV are hidden, and reconnected all my devices. Couldn’t have been easier for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV and then came back as requested to adjust the height. Above and Beyond Great Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Sam was so knowledgeable, what a blessing. Highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV mounted

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman said all cords would be hidden in the wall and the geek squad would tape our power strip to the cabinet back- nice and neat with everything off the floor and hidden in the wall. However, the geek squak guys would have charged an extra 150.00 to put the power cord through the wall and they didnt know anything about taping/mounting the power strip to our cabinet. Yes they mounted the TV but we were left with pile of messy cords down the wall and on the floor. Seems like a gimmick to upcharge you once the geek squad arrives.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking the time to write this review. We're so glad to hear that you trusted Geek Squad with the task of mounting your new TV on the wall. With our Premium TV Mounting service, we'll route your in-wall rated cables for A/V devices through a standard-frame wall (within a single stud bay) and connect the TV power cord to an existing, nonconcealed AC power outlet. Additional charges may be required for requests that are not included with this service.

  • Best Buy Employee

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALATION PROS

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] GS technicians were professional and proficient. Wall mounting performed perfectly. Location great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was great. He really took the time to figure out the best way to put my surge protector in the back of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did not take all day mounting my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did an excellent job mounting my tv on my living room wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were wonderful! The 77" TV was way bigger than the previous TV. The wall type was not traditional, but these guys figured it out quickly and got the TV mounted. They did a fantastic job. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to the appointment on time, gave a lot of suggestions and install the devices very quick and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted by the experts.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team were able to mount my TV with the tilt wall mount without any effort. Made it seem easy! Two agents worked together to provide the service I needed. They were familiar with issues encountered during the mounting and advised accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the set up and this was the perfect size for our 85 inch tv it’s not too bulky still very nice in the wall geek squad did an amazing job mounting the tv and walking us through the tv app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV removal/replacement of new television.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep notified me when he would arrive...he did an excellent job of removing the existing TV set and mounting the new set. I tend to observe and ask a lot of questions and he was patient and responsive to my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding work. Explained all the features of the TV and set it up for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were know what they are doing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent and very friendly they were wonderful asset to your company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks to the Geek Squad for super service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciated the work by Kyle and DJ to install and set up our 2 new TVs and sound system on the 85" TV. Based on their recommendation we purchase another sound bar and mounting bracket for the 65" TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved how helpful BestBuy team was and it was quick and simple to setup someone to come out ..

    I would recommend this to a friend