Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1117 Showing 22,321-22,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Meticulous Wall Mounting Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and fast service. They carefully measured and drilled holes into the wall. They mounted the TVs with care. Afterwards, they took the vacuum and cleaned up all of the debris left by drilling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time and communicative. He was polite and knowledgeable. The install was quick and my tv has been running great with all the apps and sound bar connected too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung like a boss

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was like. "Can you hang this TV?" And Best Buy was like. "Yeah, better than anyone else." Then i was like. "Aight, lets do it then" Then they hung it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They did a great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my tv, and the tech guy was very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast and easy! Short amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG G1 install by the guys from Best Buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Best Buy did a superb job of installing my new LG G1. They took their time to set up the TV, and also showed me the ins and outs of the remote. They were terrific!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever. This is the second time I've had the Geek Squad agents out to mount a tv. Just as before, they were fast, friendly and efficient; no muss, no fuss, no mess to clean up afterwards. Will continue to use Best Buy agents for all my home service needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job mounting our tv and sou

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and attached to soundbar. Very good workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready for some football!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech squad hung my new 85” TV. Got my YouTubeTV and Amazon prime apps up and running. Made all connections to my AV receiver and even secured existing speaker wire. Now I’m ready for football season!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount install done right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did everything perfectly including arriving on time and finishing the job in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad did an amazing and clean installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a great job very professional and clean well done mounting my 75 inch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees dedicated friendly very informative and wants to answer all my questions. Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great team! Fast as heck. They were so friendly, I got my coffee and they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team members were very kind, friendly, and respectful of my house. Members ensured i was satisfied with their work and i had a full knowledge of how to use prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Service is Exceptional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took their time and mounted our bedroom Samsung TV and set it up. Then in our Great Room they were exceptional in getting all the cords hidden, all devices hooked up, and the TV running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This group of installers were awesome. There was a mixup and they were not told they had to pick up like TV. After phone call they went back to the store and then came back to reinstall. I thought for sure I was going to be postpone for another week. These guys were great. They cleaned everything up after they installed. And took all the empty boxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers are the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly and properly. Met all my needs and cleaned after themselves. Will definitely use them again and highly recommend to everyone else as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my tv mount it can turn to the left/right and tilts forward. When the geek squad mounted the tv they explained how the tv, mount, and the sound bar worked. The only the I wished the would include something to cover the wires or a way to hide them in the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confidence and Assurance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and upfront about every procedure they were about to perform. They took their time and care with our furniture and family. It was nice to have a great team mounting our 2 TV's in sizes as large as 75".

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Inconsistant service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived at the specified time. Was told at the store that they would run the cable through the wall, but they did not, may have been a problem at the store. Mounted the TV higher then originally requested, but then corrected the mounting position. They were prompt and courteous.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking the initiative in reaching out to us about the TV Mounting service you received. I’m truly sorry if there was any confusion about what services were included when you made your original purchase. For TV Mounting and Installation Service, you can see more about what is included at the following link: bby.me/h4hlg. If you’re concerned that you didn’t receive the correct level of service when agents came out to your home, please reach out to Geek Squad via phone at (800) GEEKSQUAD or (800) 433-5778 so that agents can take a closer look at your particular situation.