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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1120 Showing 22,381-22,400 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television was mounted by agents who knew what they were doing and explained the operation of the tv....the removes (tv and cable) are a little confusing since it seems to require both of them to operate the tv. I'll figure it out someday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second install and both have been great. The team has good communication, is prompt and did their work with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted the TV to the wall were quick and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and took the time to figure out the best options for mounting my 85" TV. Unfortunately they were not able to use the mounts included with the Tv and I had to purchase an additional mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation was perfect. the guys that came to the house very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best experience. The gentleman that installed our tv were very kind, answered any questions I had along with helping me out with another tv. If I need another tv installed I will definitely be using Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be happier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an amazing job! Professional, extremely helpful & accommodating, and made lots of great suggestions. Their recommendations were spot on and we couldn’t be happier. They left the house spotless, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service from Geek Squad. I would recommend them highly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad with AMAZING customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad helped with the mount and did an awesome job. They also attached the 85" tv and helped level and center it easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Installed our 85" TV quickly, adjusted the TV settings and explained the various features and functions. Much better than trying to mount the TV myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup - 55" Sony BRAVIA XR A95K 4K HDR OLED Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say the setup was fast and easy! The techs were in and out with no need to call for a system "tweak". We're very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted the TV exactly where I wanted it. They also set up the TV so that I had nothing to do but enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it (w/tech support membership)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could you mount your own TV? Yeah. Do you really want to bother? Or be responsible if something goes wrong? Not me, at least not when this service is cheap for total tech support members. It was quick and easy, and the techs did a good job. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men that came to install my tv did a wonderful job. They were very professional, clean and up to date with the pandemic safety guidelines. They were also very knowledgeable on the technical aspect of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and made sure I had internet for my computer. They were very efficient, knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and well informed on installation instructions. Was able to use existing mounting hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and informative ! There were 2 of them and one imparticular was very patient and answered all questions without rushing and left his card for future help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, knowledgeable and caring...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our service was excellent! Nadjee was professional, caring and knowledgeable. We couldn't have asked for more from him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The service crew were good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good process. I’ve had better service the time before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting & Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad. They are so knowledgeable and professional. I have the yearly program. They are totally worth every penny. I use them monthly to keep my computer updated and tuned up too.

    I would recommend this to a friend