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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1121 Showing 22,401-22,420 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them mount and set up our new 75" LG TV. They were great! Arrived on time, actually got me in without having to wait for days. They were very professkional, explained everything to me and had the tv working in 15 minutes. I highly recommend using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individual that came out and installed was great. Even though he was short handed I helped him unload the TV and take it out of the box. He was very professional and had the items that was needed with him to connect my other devices to the TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD only connected one DVD player to the Newly purchased 77 inch TV. they did not offer to comeback to hookup my other items such as my MY KARAOKE PLAYER, BEST BUY Speakers, & MY 5 DISC DVD PLAYER TO THE TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The professionals!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional agents mounted tv perfectly. They in were done in a matter of minutes. Thanks Guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted my tv were amazing. They were on time. Fast and efficient. They answered all my questions and they were nice too. Really an overall top notch experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team showed up promptly, and they did their job efficiently and professionally. Great attitudes, and very helpful with all the setup. They were there and gone much quicker than expected, but with all connections made and questions answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad agents came to my home to install my TV and Sound Bar. They were extremely professional and had the answers to all the questions that I had. I have used Geek Squad before and will in lthe future. They are the go to guys for electronics. Thanks for the great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have accompolished this install myself but didn't feel like doing it. Besides, if anything went wrong, Best Buy would be responsible not me. Worked out great and glad I went with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Beat Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I will probably only use them for future mounting. I felt as if Beat Buy truly sent their best to put up my 65inch Samsung. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service team! These guys were great! They were on time and was able to get my installation done quickly without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew what they were doing; were pleasant, clean and efficient! They saved us- we could have never accomplished it safely!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and courteous. He wore his mask at all times. He gave us different options on were he could and couldn't install. He reviewed the tv remote and functions. Overall, service meet my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. Very courteous. Extremely well done. Great clean up. All remotes programmed. All components connected. Extremely pleased with quality of work. Would highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better Late than Never.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and installation was fine. However it happened more than a full month after the scheduled date. In addition, the service team did not arrive until 10pm, and rushed through the check out because it was so late. I noticed the next day that they neglected to install the power transformer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job- they were prompt and completed the installation efficiently. They came back inside when I had a follow on question. They were helpful and hauled away an extra tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re Mounted Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians came and did a great job when reinstalling my tv. They mounted and checked everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS?? Don't forget the GS!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad was amazing! Punctual, fast and very knowledgeable I'm bringing in and seeing up our new tv with all the extras. They even took the time to help us understand how it all works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and mounted TV quickly neat and clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad the agents had shoes covers because the washer and driver delivery installers had oil on the bottom of their shoes and got it all over my cream carpet. They were cleaned up and gave me great suggestions. They were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that attached my TV to the wall were professional, knowledgeable and great at communicating what they were doing and gettin my input. I was very very pleasee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents were courteous, efficient, effective..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a wonderful job installing my TV, removing the old one, setting up all of my A/V equiptment, etc. The final product is streamlined, no wires showing, with all of the remotes operating through one Harmony Remote. A fantastic Job!

    I would recommend this to a friend