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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1122 Showing 22,421-22,440 of 38,693 reviews
  • Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job installing my TV. My only complaint is that the installation was delayed due to a mistaken address. The order was sent to Anchorage, AK instead of Reynolds, GA. I haven't used the Anchorage address in 13 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know what they are doing. They come in with respect and do the job right and in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television perfectly attached by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting agent was punctual. Promptly assembled and completely mounted the product. Attaching the television, cleaning and removing packing material. We were absolutely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by agents that installed my TV. They were very knowledgeable and mounted on the wall in reasonable amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV and helped me a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doran was fantastic as well as his partner. I am very pleased with their service and level of expertise. Will definitely reach out again when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had taken the time to show me how to navigate through remotes, utilizing 1 remote to do the work of 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that mounted my equipment were very good and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech really knew his stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very nice and knowledgeable. He took the extra time to show us how to work the remote and got all the systems set up for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thrilled to be able to buy the TV I wanted and gave it delivered and set up by professional and knowledgeable men. 100% satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy guys were so quick and helpful. This service is worth every penny. They even reviewed a tv with me that I had not purchased from them but let me know some tips to get better quality and upgrades I can make with AT&T really take advantage of the tv's capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brad came in and discussed the work order. He made sure the tv was hung in a manner suitable for me. He was very professional and neat. There was no mess, all the mounting piece wrappings were put back in the box as he unpacked them then took them off to dispose of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful for the service they gave us. They had all the tools i misplaced. Very happy and satisfied with the service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad failed to explain alterativves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and installed my Tv on a wall. They were too quick and failed to ask how we wanted the hookup inside the wall. As a result, we have bundled wires impeding our ability to put furniture below the TV. A little morvtome explainingbwhat they were going to do would have greatly improved the experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally installed. Geek squad guys Phil and Chris were true experts. They made sure I was completely informed and satisfied with my new tv and install. They cleaned up after themselves and had a great attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were great and professional. I definetly would recommend the Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service was great. They know the pitfalls for the best protection of your house. They will keep working on something until its solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and installation. Good product knowledge and customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were incredibly friendly and helpful. My children asked a lot of questions and the agents answered them and were so kind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service, super helpful! Advised me about a second mount option. They even offered to take a look at a dvd player that quit working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is working well so far. We already had a LG sound bar so our sound system is working very well.

    I would recommend this to a friend