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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1127 Showing 22,521-22,540 of 38,693 reviews
  • Rated 4 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service, besides the snowstorm causing it to be rescheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very professional and courteous and did a great job from start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 77" TV perfectly and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best store to buy electronics. Quality of service is great and after sales service is awesome too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was perfect and they were very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were outstanding! Quick thorough and knowledgeable. Stayed to explain the setup and answered all my questions before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing our TV.....Geek Squad just gets it done!! Wish I could give them more that 5 stars...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, I forgot their names, both installers were excellent at all levels.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv setup and mounting was fast although tech arrived late

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality service. Explained the process clearly and were professional during the entire visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and mounted our daughters new tv. As always, they were polite and efficient! 10 stars!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a simple on the wall install of a 65 inch tv. These geeks were lightning fast! Had the tv on the wall in minutes. Connected all my devices and had my remote working. I will definitely have the geeks install again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love your Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service rep. He even went above and beyond by fixing my second TV which he did not have to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy hang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledge that hung the tv for me. I had no idea that you can only hang a certain type of wall mount if you do not have wooden studs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to other devices. He took time to check to make sure the setup on the TV was just like it was before he mounted it. He was very polite and friendly and tidy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ted(Geek Squad) super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ted -Geek Squad- was excellent. TV installed and it's operating was explained . He gave us a call back later when we had difficulties and was able to resolve our problem over the phone. Glad we elected to use the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted to existing wall mount and all devices were connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation had to be done twice due to a product defect. All four years installation technicians were highly efficient and knowledgeable. They actually recommended other products to boost our wifi. In all the project took over four hours, so it was worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad employees were very knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted to the wall and a home theater was installed. The men were friendly and included us on decisions pertaining to the install. The install was well done and we were given directions on using the system. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total pros. These guys were the best. Had a problematic wall and they figured out a way around it to still mount everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best, in my personal experience “They Have This” they’ve installed 2 OLED TV’s in my home without any problems. I feel very comfortable in their ability to do a good job.

    I would recommend this to a friend