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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1128 Showing 22,541-22,560 of 38,693 reviews
  • Rated 4 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and worth the money! It looks so nice and clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. The only couldnt able adjust the tilt system for the tv mount it was actually very simple. I guess they dont get enough training. But people are very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! GS took down old TV and mount, installed new mount and reprogrammed Harmony remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and I am super happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung 65" Smart TV was installed by excellent, highly skilled technicians. My new TV works great paired with Samsung phone, WiFi and Mohu Antennae. I give their technical service 10+++++!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was courteous and knowledgeable. He hung the 85” tv all by himself, as his partner accidentally went to the wrong address! He listened to where we wanted it placed and it worked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT EXPERIECE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS WAS THE BEST PART THE EXPERIENCE. THE GEEK SQUAD TECH BY HIMSELF COMPLETED THE TASK IN LESS THAN HALF THE TIME THE PREVIOUS WAS INSTALLED USING 3 PEOPLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin, Lindsey, Freya we’re fantastic! Great communication, professional and courteous. Answered all questions. Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of installing my new tv and setting up everything. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is worth every penny. Just Do It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and were very polite and friendly. I enjoyed meeting them and they answered all my questions. I couldn't imagine a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with geek squad was great. They were very helpful, patient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and quick as expected. They left the room clean and without any packaging. What surprised me most was the new rookie Matt performing his job like a real professional and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan was wonderful. Very polite and patient. A really nice guy, just the kind of employee to be proud of. Thank you I will buy all my appliances from you from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REXQ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After watching the "GeekSquad" install my TV, I would definitely not tried it myself. Great Job to your team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so professional and knowledgeable! They answered all my questions. They left me with everything completely set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional fast and cleaned up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael and mitch were amazing. Super fast and explained everything. Comcast wifi blows. Has trouble connecting to my TV. Using an ethernet cable. NOT BESTBUY OR GEEKSQUADS FAULT. They need to catch up in the technology end for this 4k TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job even after I purchased an excessively heavy mount - they made it work and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my new tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick installation and showed me a better way to use the control. Very knowledgeable and interesting installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and was able to connect my new 65 inch TV in record time. They were very professional and courteous. The work area was cleaned up and they took the TV box with them which alleviated the need for me to put it out on the curb on trash day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rodger your the man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rodger and his apprentice were very professional, quick and accommodating to my tv placement. Most of all they were friendly and kind. I couldn’t be happier with my installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came to my house were very respectful and knowledgeable. They made sure to tell me the features it has and they made sure that I didn’t have any other questions. Great customer service!

    I would recommend this to a friend