Customer Ratings & Reviews

Great service, so very helpful , very personable.they went way over the required services would recommend the setup to anyone! Excellent,

Service was phenomenal and I have to give credit to the technician who installed and set up my 50' inch TV set. He was awesome!

The Geek Squad members were very knowledgeable and explained everything they were doing. They installed the mount and tv very quickly. They connected all the devices to my tv and also programmed the remotes. They gave me a tutorial on how to use the remote and all the features. They were very careful with the installation and did not leave a mess.

Agents mounted our device and were helpful with our questions on getting to know our new TV . Friendly and professional. They were not hurried and took the time to make everything ready to go. We appreciate this service. Thank you

I was skeptical about the Fire TV operating system. Previously, I was with to the Roku operating system. But I am pleasantly surprised by this television on the whole. The sound is amazing and I do not anticipate buying a sound bar. The fire TV operating system is so simple and does not require me to re-sign into all of my streaming apps. It simply takes me there when I ask it to. The geek squad representative, who installed my TV for me also installed the app on my phone. This was some thing I usually do myself because I am a quadriplegic and require the use of the app to control the TV. But it turned out to be so technical in nature, and the Geek Squad representative was so incredibly patient , and willing to help me until she was satisfied with the result. I have never been happier with a Purchase of an electronic item from Best Buy. And I recommend this product and the Geek Squad coverage to everyone.

We originally purchased the TV & sound bar at Best Buy & had Geek Squad set it up. Well about 8 months later we moved to another home. We hired Geek Squad to set up the TV & sound bar in our new home. The were very professional and had it all set up in a timely manner.

We purchased these units for work for group reviews for spreadsheets, power points, Teams meetings, and to review construction drawings. The Best Buy rep coached us towards a very economical solution with the right economical wall mounts. Geek Squad installed professionally and timely. I would highly recommend these units.

The “squad” that came to install my 85” TV did a fantastic job. They were quick, efficient, knowledgeable, and very professional. I will never try to install anything myself again when Geek Squad can do it much better and faster.

Awesome service. Quick and helpful. The Geek Squad assisted in the set up of our new tv and sound bar and showed us all the pertinent features. Wall mounting was fast.

Geek Squad mounted and set up out TV expertly and cleanly. I cannot over-emphasize the joy of having professionals setup one's TV and peripheral equipment - Now, in our house, everything works together, and we only need one (yes, one!) remote! They even provided some cost- saving measures!! Great guys!!

Our TV installer was prompt and professional. We give him a solid 5 stars. The Best Buy process of scheduling our install was absolutely dismal- a true failure at the corporate level. I gave this review 5 stars, however, because the Geek Squad installer had nothing to do with Best Buy's ineptitude.

Geek Squad means quick response Geek Squad means efficiency Geek Squad means understanding the issue & professional We are extremely satisfied with Geek Squad

The 2 guys that came to set up mount and tv were excellent. They were very pleaseant and knowledgeable. They were very quick. Before leaving they made sure we were satisfied with everything. They were the Best!!

I had my 65” tv mounted yesterday and I wanted to let you know what a great job Chris and Alex did. They actually arrived early after calling and verifying this was okay. They took time to make sure everything was done perfectly to match my needs. After they mounted the tv they actually vacuumed to make sure the area was clean! They were very personable and a pleasure to work with! Best service ever!

The agents first setup a call to under what I needed and a time they would be available. Next they called a day before and the day of to ensure everything was still a go. They were very professional and followed all Covid rules. The installation took a few hours but looked great once done. The next day the installer gave me a call to check on how the installation was and if there was anything that needed adjustment.

I am happy with the wall mount service provided by geek squad. I didn’t want to take risk with my new 77” OLED TV so went for the best and happy with my decision. They also hid the cables under the wall neatly. Even though I am tech savvy and can do setup myself, they also did TV setup and connected it with soundbar and play station. Overall very happy.

I have experience mounting TV's (24" to 55") but when it came to the new 75" we bought, I took no chances. The gentlemen that came were so professional. They took time to find studs and measure extensively. They left the site looking better than they found it. Very impressed with their work.

The squad was knowledgeable and friendly. Solved a difficult problem

The man from the geek squad his name is IAN came to our home and installed the bracket that holds up the flat screen ,he also put our flat screen up hooked up all the wires showed us how everything worked.he was very professional and friendly.

Geek Squad did a wonderful job mounting installing and setting up our TV. Very professional and left the area spotless. We are very happy with the finished product.