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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1137 Showing 22,721-22,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. The techs went above and beyond and knew what they were doing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small screw leads to big issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All great until the holes drilled through the walls of wash room down the hall way. Spoke to tech on phone to have drywall textured and painted to color match. They seem to place a spakle over it that stands out from the entire hallway paint. Basically need to repaint hall to match evenly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BB Geeks mounter 43" tv in bedroom and fished wires behind wall. Looks great and white swivel mount is awesome. Totally worth $$ for TotalTech. Just do it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love that tv mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount made it possible to place above our fireplace. I like that we are able to pull the tv away from the wall, esp. whe the sun is so bright outdoors. The glare would have made it impossible to watch the tv without the proper mount to move it slightly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have been more pleased. Guys were terrific. Very knowledgeable and took their time explaining to me how to operate the universal remote, RF to IR remote, apple tv, Netflix, disney +, amazon prime, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get all our appliances, electronics, and security system products from Best Buy. Geek Squad is professional, knowledgeable, and does things right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, Excellent, service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in and knew exactly what to do. The double checked to see if everything was where I wanted and then the Mounting bracket and TV were up in minutes. I will always use Geek Squad. Very Professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent did an excellent job mounting. He was so quick and really helpful and pleasant. He made sure to answer all my questions and showed me ways to maximize my tv experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great team to do the install!! prompt, courteous, very knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. Very knowledgeable and very polite and respectful of customer. Will answer any question you have regarding delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad removed old and installed a new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "geek" went out of his way to do what was needed removing a tv that was a difficult procedure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REALLY GOOD SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason was wonderful. He connected the TV, set it up, showed me how to use the remote, removed the packaging, and the old TV. He was very polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional...called before arrival and were actually earlier then scheduled. They mounted the tv on the wall and explained how the remote worked with my Bose and Direct Tv setup. Cleaned up and recycled the box it came in. Very pleased with their expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected all devices. The unit showed a defective screen later in August and Best Buy replaced the unit with no issues. It is a great TV, large and clear. Fun to watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could probably have mounted my wall mount and TV without the use of the Geek Squad, but it was peace of mind to use them. The gentleman who came was quick and efficient. He was able to wire everything up without a problem and left everything in a tidy state.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad mounted everything quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is the bomb!!! The service, knowledge and speed of these people is truly remarkable. Couldn't ask for better products or service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greed squad exceeded my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the mount over the fireplace and had my tv installed and connected to all devices in record time. Great job! And the carried off all the trash ( that isn't the case with a lot of contractors)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew, polite and quick workers. In and out in a jiffy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional mounting service. Both of the Geek Squad employees were very kind and definitely knew their stuff! Would absolutely do this again whenever I end up moving out of my apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “King Louis I”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louis was phenomenal. He gave me a great tutorial once the television was mounted, and he was patient with my questions.

    I would recommend this to a friend