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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1139 Showing 22,761-22,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team came in and set up my 82inch TV in less then 2 hours. They were professional and respectful of my place, and went above and beyond my expectation making sure everything was connected and working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new tv was mounted perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys showed up and really saved the day. They mounted my new big screen and it looks perfect. It feels good to know they did things the right way and I don't have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respectful in the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great at what they do and pride and actually seem to like there job unlike some delivery and install places they very trustworthy and responsible as well as they respect your home .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad text and email the day before as a reminder. That morning called and let us know they were on the way. So prompt and efficient they were extremely professional hung the tv perfect could not ask for anything more. Keep up the great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    friendly and courteous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were very nice and made absolutely sure that I was pleased with the placement of the TV prior to drilling the holes in the wall. I helped very little and questions were answered with patience and kindness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and did a fast and great job. Friendly guys willing to answer any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are a confirmed GEEK SQUAD family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John did a great job for us. Our LG g2 65" TV is working fine. Our GX Sound Bar is an excellent buy. We couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called before arrival, wore booties over their shoes and assisted us in deciding the right height and location for the television. I was very impressed and would use the service again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful agents!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents arrived on tike and very informative. they helped out connecting my tv to wifi. very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and clean install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad many time and service is always very good. Combine it with a total tech membership and your will be happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice polite, well informed gentlemen. Well pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of 55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Team who installed my TV was very professional. Trained, experienced. They arrived timely. Finish the installation quickly. No mess around and showed/demonstrated use functions before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is working well and has several features I did not have in my previous TV, but the Geek Squad service was outstanding. I watched with gratitude that I did not have to mount the TV myself, and they were finished in about an hour and explained the start up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very nice what they did, they installed my tv. The only thing I didn’t like was that they didn’t hide the cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite fast installers; poor availability times for del Very. Delivery -centric, not customer centric delivery scheduling.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Delivery/setup team was not prepared

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 75” TV to replace 65” wall mounted model. My cables were in the wall. Due to the larger size of the TV and the location of the TV input jacks, the rxisting cables were not long enough. They did not bring any additional cables/extenders to complete the setup. The told me I would have to buy additionsl cables, buf they would not return to complete the setup. Seems to me that having additionsl cables in the truck to complete an install would be an obvious supply for installers of TVs should bring to every job. I did not get what I paid for.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively painless, they were quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ON TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast & easy. Arrived on time as indicated by emails & tex. Worked together and remove old TV and installed new TV on 35 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and knowledgeable geeks! When purchasing something as expensive and delicate as a flatscreen tv, getting it professionally installed is so worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite. Tried to position mount were I wanted it.

    I would recommend this to a friend