Customer Ratings & Reviews

They originally told me they were showing up around 12:00 PM, but they must have finished early on a previous job because they called at about 11:00 AM and said they'd be arriving in about 15 minutes. They were professional and went right to work. Asked me a few questions regarding how high I wanted it mounted and even made a suggestion I hadn't thought of. They were fast...much faster than if me and my wife tried to mount our TV. Originally I was skeptical about the price, but it really was worth it to not have the activation of trying to do it myself.

The “squad” that came to install my 85” TV did a fantastic job. They were quick, efficient, knowledgeable, and very professional. I will never try to install anything myself again when Geek Squad can do it much better and faster.

The installers were VERY knowledgeable and professional. They made everything was set up perfectly before they left. I would definitely use them again!

Best service I’ve had ANYWHERE! The technician called the day before the appointment to advise how the appointment will go and took the time to ask the right questions to confirm I had correct equipment. Which I did not and he was able to bring correct equipment. On the day of, the technician (Diego) arrived with his mask and booties. He was very professional, worked efficiently, and very clean!! No mess what so ever.

The 2 guys that came to set up mount and tv were excellent. They were very pleaseant and knowledgeable. They were very quick. Before leaving they made sure we were satisfied with everything. They were the Best!!

These guys are great! Very professional, efficient, and polite. TV is mounted perfectly!

The installation team did exactly what needed to be done. They were efficient. This was a difficult flush mount installation for a Samsung Frame Pro TV. I would love to have them back to see if there is a w ay to improve the quality of the TV picture.

These guys were awesome!!!! I highly recommend Geek Squad! They were very professional, knowledgeable and efficient!!!

The agents did a great job with installing my 75" TV. They worked quickly and efficiently. Super friendly and professional! They explained how the TV worked and answered all questions I had. I would highly recommend them to anyone especially since one of the agents went through a special situation with a horse roaming the street and handled it very well! They were a great crew and I appreciated their service. Definitely dedicated to their work and very knowledgeable!

I was skeptical about the Fire TV operating system. Previously, I was with to the Roku operating system. But I am pleasantly surprised by this television on the whole. The sound is amazing and I do not anticipate buying a sound bar. The fire TV operating system is so simple and does not require me to re-sign into all of my streaming apps. It simply takes me there when I ask it to. The geek squad representative, who installed my TV for me also installed the app on my phone. This was some thing I usually do myself because I am a quadriplegic and require the use of the app to control the TV. But it turned out to be so technical in nature, and the Geek Squad representative was so incredibly patient , and willing to help me until she was satisfied with the result. I have never been happier with a Purchase of an electronic item from Best Buy. And I recommend this product and the Geek Squad coverage to everyone.

He was wonderful. Friendly, professional, knowledgeable and efficient. So much easier than trying to mount and hook up everything ourselves

We originally purchased the TV & sound bar at Best Buy & had Geek Squad set it up. Well about 8 months later we moved to another home. We hired Geek Squad to set up the TV & sound bar in our new home. The were very professional and had it all set up in a timely manner.

I had to mount a 65 inch on a wall in my home and was very pleased with the serviced - 2 geek squad technicians came to my home, and before they entered they placed hygienic socks over their shoes - I truly appreciate BestBuy's commitment to hygiene and cleanliness as they enter your home. The 2 technicians were incredibly professional - recommended the ideal placement on the wall for my TV. Enthusiastically endorse this service if you need a TV mounted!

FANTASTIC TEAM that came out to put up the two tv's. They where friendly, knowledgeable, efficient. The tv's look AWESOME. Thanks guys!

The team sent to wall mount the tv were fantastic! Shipping delay for the mount was an unfortunate occurrence since I purchased the TV, the mount and the install all at the same time. The TV arrived with the installers, but for some reason the mount was shipped via FedEx. The installers arrived on time and were ready to go, but still no mount. After 30 mins, I felt horrible for the installers because it was not their fault and I was about to have to reschedule but luckily the mount arrived. They knocked the install out super quickly and were extremely friendly and understanding!

Best service yet!!! They were fast professional people.

The man from the geek squad his name is IAN came to our home and installed the bracket that holds up the flat screen ,he also put our flat screen up hooked up all the wires showed us how everything worked.he was very professional and friendly.

Excellent! Clean, fast, friendly service. Well worth it!

I recently hired Geek Squad to mount my new TV on the wall and I couldn't be happier with the experience. The installation was quick and efficient, and the technician was friendly and professional. He arrived on time and worked diligently to get the job done. The TV looks great on the wall and is now perfectly centered and level. The installation was also done with precision and care, ensuring that all cables were neatly routed and hidden from view. I was also impressed with the attention to detail - the technician took the time to test the TV to ensure it was working properly and made sure all connections were secure.

So happy that I chose this service! I bought an older home and I knew that attempting to place a large TV onto my walls would be a challenge! The Geek Squad handle this task with ease pride to my home and exact precision! They even confirmed my thoughts that my room was built with imperfections but the TV was definitely a great choice for my family room!