Customer Ratings & Reviews

The people that showed up were exactly who they needed to be... knowledgeable and professional. Couldn't ask for better service.

guys were great. They communicated well, explain what they were doing and extremely polite. Also took extreme care in cleaning up as they went and paying attention to the care of my home.

The sevice professionals were on time, courteous, and efficient. We provided the mount and the entire process took about a half hour. They were friendly and removed all the trash collected from the mounting. I would be willing to use them in the future.

Great service. Came on time. The tech was very polite and showed me things about my tv that I did not know.. He did a great job.

The TV was mounted very professionaly. There were other ideas we could choose from. Great service.

The Geek squad team did good wall mounting my Frame TV. Friendly and knowledgeable staff. Team used drywall anchors instead of provided screws which is exactly i wanted.

Outstanding installation by Best Buy Agent. Agent polite, knowledgeable, and worked efficiently. If I could I would give Best Buy and this Agent 10 Stars⭐️⭐️

TV wasn't mounted just placed on stand and hooked up to existing audio system

Will was willing to answer questions and work at same time. He was the best as far as I’m concerned

The best service from Best Buy best team. Professional customer service and customer care. Thankful !

The Geek Squad showed up on time, put the new TV stand together, mounted and set up the TV, and were gone. They did a great job. I don't use anyone else for my technical needs than the Geek Squad.

I was given excellent and professional service during my installation. He was very knowledgeable and answered all my questions.

Great service. The guys were polite, professional and on time. They made sure everything was to my liking and it was so nice to not have to worry about doing it myself. Would definitely recommend.

its great to have it up , since I have two small boys

This TV has a very good picture. It's nice that it has a built in fire stick so you don't have to worry about more chords. Only complaint is that you can't get it to default to cable TV which means you always need 2 controls in order to select the program you want. That is a big hassle.

The guys installation was great. It was the follow up that truly sucked. Two of the 3 tvs installed did not get finished setting up. Remotes did not communicate with tv. I called 3x to get them out to help me or at least RETURN A CALL to step me through it. I dont have internet yet. So through the grace of metro and my phone being a hot spot, I hooked up tvs to internet and completed the installation MYSELF. Im paying $200 a year for what? When your GEEK SQUAD fails to return calls or live up to the contractual agreement I hink I should get my money back or next years FREE if there is a next year. CUSTOMER SERVICE COUNTS BEST BUY

Such a reasonable price and works wonderful. I don’t know why I waited so long before getting it.

They were on time, even though I had my bracket already on the wall they connect my TV up and made sure everything worked

Very professional. great work and cleanup. Fast and efficient,

This was the most professional job i have seen. David was able to show and tell me what would be done and explained how to use the tv with the extras. David was very professional and was quick but thorough