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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1141 Showing 22,801-22,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fast and friendly. They did an excellent job mounting my 65" tv. They cleaned up their mess and made sure everything was working and to my liking before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install was smooth and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven was great. Called ahead, polite, worked clean, super helpful. Great guy and asset to Best Buy. Carl too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent wasn't able to mount my TV but that's cause I got the wrong mount. After leaving the TV in its stand for a while I think it works well unmounted so didn't pursue getting it mounted after the. Staff was friendly and knowledge and I appreciated them trying to make my situation work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    adjustable mantle mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent team, explained all the details, very efficient, they set up our OLED TV on an adjustable mantle mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable installer. He was able to install and set up TV and sound bar very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every penny to have a tech who cares and knows what they are doing. That was my recent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is all that and some

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, neat, friendly and very detailed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who does a better job?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who does a better job than Nathan and Chad? NOBODY!! Great service from these 2, they went above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever, great communication. I’ve used geek squad twice and have been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    didn't get the geek squad the direct tv man came.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get the Geek squad. The direct TV guy came and he knew nothing about setting up the TV, so I had to call Samsung. We were told the geek squad would be there and would also be able to help us set up our tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were they Swift … Yess!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Service is the Best thank you BestBuy Two men came left within the hour or so…fast friendly had shoe bootie’s on their feet masks on wires were hidden Terrific all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gadget tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and very professional!! The guys are quick and fast!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No holea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love in an older house and my beams are spread out further than normal. Glad I had Geek squad. It was cheaper and less of a mess than having a friend put holes in my walls looking for the beams.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Staff was Extremely helpful and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the pleasure of working with Joey and Sean in Manchester NH. They were both Extremely helpful, patient and professional . The staff did wonderful job explaining the answers to all my questions and dealing with my product issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted, connected & setup TV efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team did an outstanding job of changing out and mounting my new 56" monitor on a long mounting arm. There were meticulous at getting it centered and straight on the arm. setup was also spectacular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the geeks got here it was all good. Getting them here was a struggle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and removed one TV and mounted another. They were quick and precise. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the price was very reasonable. Installers arrived when they said they would. Called before arriving. Installation set-up was done with no delays. Clean-up was superb. All trash was removed at completion. Operation was explained in full.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up our TV and sound bar. Was quick, everything works great, and TV was perfectly centered on the wall. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful service. They explained everything and very friendly!

    I would recommend this to a friend