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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1142 Showing 22,821-22,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    Install Teams Were Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great in explaining set up, best position, measurement and viewing angles. Gave their input for best quality production of home theatre set up to maximize sound, video and experience. Def recommend the team for future installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. We've had it a year and it has better features than any other tv we've owned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I always use Geek Squad. Always happy with results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were great. They communicated well, explain what they were doing and extremely polite. Also took extreme care in cleaning up as they went and paying attention to the care of my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv mounted quick and exactly how I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to the house removed the old, put up new full motion mount and the new tv and were fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tech support ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team is the best! I have had them set up or trouble shooting. Buy the geek squad tech support-it’s well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional, called before and after, even return my item that I didn’t used from to Best Buy and send me a picture with return receipt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv in a very difficult spot and made sure my Wi-Fi was connected and apps were working. They were very efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process was great. Professional and friendly staff! Also did a great job with the mounting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue.... again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable, friendly, and helpful. He respected my home and cleaned up after himself. I was super pleased with the entire install...mount and TV. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two visits to get the TV adjusted properly but now it's perfect. The Geek Squad agents arrived on time, were polite and friendly and did a great job.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Larry. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek Squad installation and set up of Tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed, set and connected to W-Fi fast with a very high level of professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted our tvs did an amazing job. He was very competent and extremely competent on placement of each one he mounted. He was also very personable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient install of new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys did a great job connecting a new 43" TV in my bedroom. Also removed all the related trash when they left. They were quick, professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Geek Squad Knew All They Needed To

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was incredibly friendly and professional when installing my 77" TV. They helped me find the best place to install the mount and were in and out in record time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the job was done in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and it it working fine. However, the TV is crooked on the wall and I cannot get it to go back to the wall straight. I ask the guy(Jermaine) to come back and help with this, but so far, he has not been. tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcus and his crew got my install done in under an hour. I thought about doing this install myself on my fireplace but I am SO happy I chose to have Best Buy do this. They were fast and performed quality work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV for senior investing in her first smart TV. Only down side is the remote is not very user friendly, again for first time smart TV user. Glare from windows does effect quality of picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having some problems with tv that was moved upstairs. Sometimes when we cut it on, no picture, sound yes picture no. We have to unplug the cord then plug it back and the picture will come on. This never happened before. Only happened after they moved it and connected it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job with installs Ron of our TV on the wall, easy to schedule and fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came in and did their thing. The young lady was very knowledgeable about where to place the tv and the young man was very proficient with how he handled the tv. I am happy with my purchase.

    I would recommend this to a friend