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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1143 Showing 22,841-22,860 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad was on time called to confirm before ar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instalation was quick this mount is excellent quality I give it 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installer the T.V. above the fireplace. The did a great job and took the old TV away. They explained everything about the television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and Noah arrived on time and were pleasant to work with. They answered our questions and installed our TV in good time. They cleaned up after and took the time to explain how everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows what they’re doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek professionals did the TV installation perfectly, interacted perfectly, and did all the pre-and post- communication perfectly. It’s not a cheap service but you do get what you paid for and then some. Geek Squad = Done Right The First Time (sm).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME SERVICE!! We had Matt Mullins install our tv and he did it with ease! He was a great guy and was thoroughly impressed with his speed, accuracy and professionalism!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv installed and mounted but had to really ask for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is mounted well, no complaints about tv and mount, but there is very bad communication between best buy and geek squads. Had worst experience with these guys!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but the mount purchased was substandard. Therfore it was not a problem with the techni ian but with the mount that was purchased to have the television mounted on. Iam considering purchasing another bracket for the televion to be mounted on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had it up in ten min. Two men feliveted snd set up tv and eall brace in half hour st the most. Impressivr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad expertly installed my new tv on its wall mount and showed me how the remote worked. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our expert Geek Squad installation went without a hitch. We highly recommend using them. Fast and efficient, and willing to answer all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch smart tv mounted above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my tv above my fireplace and it's quite sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that did my work were friendly and did a great job. Super happy with the job they did. They also worked good together. Geek squad is lucky to have them on their team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad handled the installation of the wall mount, which fits perfectly and uses 100% of the space available for the TV. Mount is solid and stable, and puts the TV screen exactly where it needs to be for full coverage for everyone in our living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad arrived on time and completed quicklt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived on time and were professional and courteous at all times, They connected the TV, to my receiver, verified that the speakers worked and checked my universal remote to make sure it was setup correctly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was really good. They helped us as much as possible since we are new to streaming. There was a couple that were outstanding who really cared and wanted to teach us about the streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on time and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time, excellent installation and he demonstrated how to do several things on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful and informative about my purchases. They answered all my questions and i received great advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super knowledgeable and respectiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. This is the 2nd team I've worked with (in two different states) and I've been happy both times. They went above and beyond and were very helpful and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and prepared to ensure that the installation went perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an incredible job, including careful explanations of how to operate the TV and the internet.

    I would recommend this to a friend