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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1148 Showing 22,941-22,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very thorough and efficient. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad takes the headache out of TV install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech support gives me free installation service on things bought from Best Buy, and this service is always great! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the agent that came to reconnect my smart tv on 08/20 was not able to locate cause. Finally, someone came out yesterday and located a missing cable. My smart tv is working smoothly. Great tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erick and his partner were great and professional, fast and same time good timing for installation.. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great,fast,very nice They setup my tv and other devices. They did everything I asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service by geek squad!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were really nice and did an amazing job at installing the mount and the TV. They patiently answered all my questions and was pleased to get this kind of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time and were speedy and knowledgeable! Unmounted my extra large tv, which was improperly installed, and remounted it securely. Most definitely recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service will always use this service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounts and they hold every inch of my 50-80 inch tv. But again friendly service but policies are always changing. They can cut holes in wall but can not run cords in walls. So then whats the point of in wall mounts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    setup of new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young gentlemen that setup our new tv were very polite and helpful with info on how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Leon and Jerry, were very respectful. They even went above and beyond by coming back to our house to connect the HDMI cables which we didn’t have a longer cable at first when they came. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I have an excellent experience with Geek . They are friendly and professional, and they make sure they do excellent work installing your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the television on the wall in the very place I requested. They explained everything to me step by step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad mounted my 85" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe in given credit when credit is due! I received the BEST service when Chris and Josh showed up to wall mount my 85" tv. Professional and followed all the Covid-19 guidelines. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great decision to use Mounting Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Technicians did a great job! Connected everything and even came back for free because I needed a different cable. One negative. When ordering online they dont tell you that you need longer and "in-wall" rated cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right guys for the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of your greeks squad Guys were great, they were professional to care business. Didn't leave a recommend Them anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 65” OLED65C2PUA TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers did a great job mounting and connecting our new LG 65” TV. They didn’t waste time, did a great job and cleaned up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Superb Geek Squad were swift and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agents the Geek Squad mount my Tv like experts auperb job. The TV is fantastic and I am really enjoying it. Thank You Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting on Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have the tv mounted on the wall with more space in the room. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were more OUTSTANDING than expected and well worth the cost. Their knowledge and patience provided much needed support to install and use the Samsung 75" tv. Thank you.

    I would recommend this to a friend