Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1149 Showing 22,961-22,980 of 38,693 reviews
  • Rated 5 out of 5 stars

    Worth the $!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time. Always does the job right. Always offers great options to consider for TV placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is very good, kept updated information about the appointment. Came on time and installed properly. Very good customer service. highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD TV INSTALL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed my new 65 in TV and hooked everything up in a very short time. Even took away my old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were efficient, clean, polite, and gave a good recommendation on positioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quckly. Very satisfyied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent showed up in a specified time. Installed quickly and professionally. Fully explained remote, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ree

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canceled setup since it wouldn’t be done before we went on vacation, probably would have been good tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation on wall

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had techs come by to install a 43inch tv. Took them a short amount of time. Very helpful and polite. Will recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Onel to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Onel was great answered all my questions and made the order easy. I had tried to contact another sales person some time ago who never responded to my email. Your Magnolia person was great and helpful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mounting

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the Samsung 85-inch TV I bought from Best Buy has been fantastic—great picture quality, and the installation process was smooth with friendly technicians—there's one thing I found disappointing. When I purchased the TV, I was told that unmounting it and mounting it at a new house would be free if I moved. However, now that I’m relocating, I’ve learned they want to charge for this service. It feels misleading because this wasn’t communicated upfront during the purchase. It’s a great TV, and the installation team did a good job initially, but I think they should be clearer about additional costs when it comes to services like this. Something to keep in mind if you're considering this purchase!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in delivered the TV, hung it and took the old TV and even the Box the TV came in. Saved me a lot of time. The cost was reasonable for the time I would have spent doing it my self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad mounted my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought a tv and needed it mounted geek squad came out and mounted it perfectly and the guys were very friendly it was a wonderful experiance

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rethink your price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldnt recommend purchasing due to being expensive. Better to ask your neighbors for help

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV and made connections. Got surround sound working correctly, Which it hadn’t for some time. Got Nintendo Switch connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always use Geel Squad for my future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent color tones.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color tones. Much better than the Samsung I returned because the black was overwhelming the shadows of the picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my home, and quickly & professionally set up my new set, and dialed in all the settings. I am very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, went above and beyond with the install. They explained everything to me giving opitions, I didn't some of the hardware but the techs did, making the install smoother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do it right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased on how professional they were. They did a great job of mounting the TV, setting up the internet, and connecting the components. The guys pared the remote to work all the components. Then they show me how to work everything. Nice guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt and installed perfectly. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a terrific job in installing our new TV, a family gift for Christmas! They were nice, polite, & quite efficient. Thank you to the two young men who did this!

    I would recommend this to a friend