Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1151 Showing 23,001-23,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad, great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and tv is mounted perfectly. Brought 3 guys to lift the 100" tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The WOW crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just incredible wow crew, went above and BEYOND to make sure we were 100% satisfied, customer satisfaction was a main priority and quality of service is IMMACULATE, would give them 10 stars if we could

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad people are very nice and respectful. This last time my dog barked the whole time. He never lost his politeness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, complete installation. Nothing else to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Fast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers arrived on time after confirming the appointment beforehand. They were very professional, personable and did a fantastic job. I highly recommend this service. Thanks again to Chris and Rick, you guys are first class!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! I have used them twice and will definitely do so again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad member

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who came out to setup my new TV was knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No wires no fuss

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They even drilled the holes in the wall and ran the wires down to the baseboard. Very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came out were excellent. They had the 77" TV up on the wall perfectly I'm under 20 minutes. Will definitely use the service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding work by the crew. Arrived on time and was very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was not as help with the set of the tv, as advice at store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two services members were polite and very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was professional and excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very appreciative of the text messages keeping me updated with the service time and arrival of the team. Their manner was professional. I was very pleased with both the quality of their work and how quickly they completed the task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Installers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that installed our TV's were professional, friendly, timely and overall great people. They knew what they were doing and made sure all of our questions were answered and that we were satisfied with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Total Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Best Buy Total Tech and it is a great value. They delivered it and set it up and even helped me with questions about another tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy eyes and ears

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were great. Knowledgeable and REALLY wanted to do a great job. And they did !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a great job again!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, approachable and efficient. The two gentlemen were really great and new their business. The television has been on the wall of a 100 year old wall and remains sturdily attached!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77" OLED TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went perfect. Guys were on time and file product looked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man not sure what company these gentlemen worked for I needed 2 TV's mounted that I payed for. But there was some confusion with paperwork but these gentlemen took care of it anyway very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job and had my tv mounted quick

    I would recommend this to a friend