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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1155 Showing 23,081-23,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Recommend this sevice!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where very nice. Mounting process was very fast and clean. They did tell me that the in wall power kit was the wrong one and had to get a different one. All in all I do recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent no complaints. I forgot his name but he has work on my house a few times and every time has done an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. They were excellent as always. Professional, efficient, knowledgeable, and personable. Could't ask for more. Hard to find these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky Joe was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and very helpful with tips. Installer referred to himself as Geeky Joe, and told me to call him anytime with questions. Friendly and very good at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy not to use Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bill from Geek Squad and his partner were exceptional. Professional , fast and efficient. A pleasure to deal with and fantastic representatives of Best Buy. Whatever you pay them it isn't enough@

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problems resolved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several factors conspired to make this an extended project with 3 separate home visits. Keating, the store manager, worked with me to make it right and his help made the project more than satisfactory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that brought out the TV was very polite and extremely helpful. I will use Geek Squad everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen who came to install our TV were awesome. They took our old tv down for us (we weren't at to lift it), installed our new wall mount and tv all the while being very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was amazing in getting my TV set up . He had so much patience with the cable provider who was not much help. I would not think twice about requesting Mike to help in setting up computers, TV's, audio systems, etc. Very pleasant and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and prompt activation with a highly professional team. Thank you, Kathy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad TV Hook-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great job by the Geek Squad. We have used them several times to hook up TV's in our house and they did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician very knowledgeable, good communication and answered all questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was awesome, geek squad person was very good in what does. Very courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and gave me good information .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed the faulty new TV and install the new one. Made adjustments to the TV regarding the light levels and sound. I just wish that the second TV worked. Waiting for the third one to show up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad moved my wall mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad move my 75" TV to another wall in my Family room. They were so efficient and perfect in their work. Makes me happy to be a Tech member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were amazing! Not only did they help mount my tv for me, but they took the time to test out multiple components to make sure everything was working great. Amazing job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided the best customer service possible. They were neat. Organized and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous and professional. He did a great job. And answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an amazing job mounting my 77 inch lg oled, and they gave me some advice on setting up my theatre room, very happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication, extremely professional, and committed to quality workmanship

    I would recommend this to a friend