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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1160 Showing 23,181-23,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! The TV is a 65” oled Samsung. It’s also great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Josh was knowledgeable and polite with timely service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Geek Squad Professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad are true professionals with clear technical knowledge - never disappoint!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HappyConsumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy TV Installation by the Geek Squad is A+ (Service is/was timely, helpful, and a good experience. Will use them for all future electronics as well as appliances. Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Ontime efficient and clean. Pleasant people who worked well together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good things to say about our crew.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our guys were great. Respectful, personable, conscientious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and on target

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for defective TV was handled quickly and on time. All packing material removed, new set tested and demo on using remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and willing to answer I had. They arrived on time and completed the job quickly without any shortcuts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Assistance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the TV, connected all my cords, completed any system updates, and ensured everything was working properly. Even gave tips on what kind of sound system would pair well with the TV and what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick/Clean Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Made quick clean work of mounting our 75" TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specialist assisting my granddaughter and I was friendly, helpful, and patiently answered all our questions. He took the time to ensure we saved every dollar possible, and that means a lot these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad technician and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technician was terrific! Very efficient and knowledgeable. He set up many functions for me and shared some guidance on the various options. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vic was meticulous and very informative he was very clean and professional in his work and made sure everything worked before he left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionalism.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was professional and courteous. They were extremely knowledgeable about the products. They were also meticulous with the installation and explained the use of the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV did not fit on existing mounting bracket.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers solved the problem. Our blu-ray-surround sound can not be properly paired with the remote to turn it all on with one control. The installers found a way to make it work using an extra step in the start up process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Organize and fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the install and the professional that it wa sdone also making aure bo cabels are shown

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always willing to price match items without the hassle. No issues ever with returning items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting my television. They took their time and asked specifically what I was looking for as far as placement. I will be calling them when I need to mount another television!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, quick service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George and Ed were extremely professional and friendly. They made sure we were taken care of and answered all our questions during the installation. Thank you for helping us complete our living room set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and had several suggestions that made a big difference in the quality of my TV viewing. Everything was completed in a clean and organized fashion. Very friendly and professional.

    I would recommend this to a friend