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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1161 Showing 23,201-23,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Let the Geeks break their back not yours.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents know best how to make your abode look marvelous and Majestic. Where would we be in this world without the awe inspiring magnitude that is the Geek Squad. God bless the Geek Squad and to infinity and beyond !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came out and install the TV did an awesome job very professional they even helped me set up my remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger is Better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted and activated my 65-inch in a matter of minutes...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squade installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy install team was very professional and helpful and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, knowledgeable customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan and his team were the utmost professionals. They cared for my TV, they quickly installed my mount, and they even took out my empty box for me. Very nice technicians.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly, much nicer watching them then try to set it up myself. Very happy with TV and set up. The added benefit of having Geek Squad help me with my computer is the store is terrible. The only thing they will do for me is tell me my computer is to old and to buy a new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad mounted my wall mount tv and hooked up my sound bar , very impressed with their work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jim B.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and install were right on time and met my expectations. My problem is that the TV has no hard copy manaul for it or the remote,internet is nearly as good or usuful as a hard copy manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv and thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and hooked it up for me. They installed Thermostat and showed my how it worked. They cleaned everything up when they were done. They were very informative and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job putting my tv on the wa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were very professional. Thank you very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great. They arrived on time. Great communication. Got the job done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Technican

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technican was awesome. Did the job extremely well. Cleaned up after himself and explained everything he did. Also explained the features on the TV and also showed us some things unique to the TV, such as extra channels and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A/V Receiver And 4K Fire Stick Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All devices hooked up and the agent ensured everything worked prior to leaving. he answered all of my questions completely and made sure I was happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did exactly what I wanted them to do. I wanted to make sure the tv was centered on my wall, and everything was connected properly. When the TV was not perfectly centered they took the TV off the wall and moved everything to ensure it was correct.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BestBuy is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound very poor, needs sound bar better then a $225 one. Color good for the sale price, under $300 including tax delivered and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ACPMD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew measured and place mounting bracket at my direction. TV was then mounted and had a degree of adjustment even while locked into bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installment is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with setting up the tv and mounting. Placement was over a fireplace so I knew this needed professional help. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup & Mounting in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very reliable to assist you. TV’s are very heavy to lift. They do a great job to install and connect devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new TV at Best Buy online, I had it installed by local my Best Buy. The guys were on time, polite, professional and neat. They showed me how to use all the features of the new TV. It was the type of service I wish to see everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents had to move old tv wall mount up 3 inches redrill holes for tv bracket and remount they cleaned up plaster dust when done and tv bracket very nice job

    I would recommend this to a friend