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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1162 Showing 23,221-23,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was absolutely amazing. He new exactly what to do and helped us make the right placement choices for our home theater. Movie nights at home will be the best now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was knowledgeable, quick and helpful in answering all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job delivering and mounting my new TV. They were friendly and efficient, and punctual. I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new TV and connected to all our devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a very good job installing and connecting out TV and getting it up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were in time organized and cleaned up after themselves. No issues well mounting even hooked up the directv, connected remotes and hid the cords without me asking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rapid service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came back two times to make it right. Technicians very good to explain how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad home installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer did a great job with mounting, setting up and cleaning up behind himself. Pleased with the service and convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, when dealing with Geek Squad you don't have to worry about anything. The technicians are smart, knowledgeable, and professional. After my recent experience with them, I am sold from here on out. Geek Squad all the way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good experience. I would recommend, however, that if you find yourself in my situation of not being able to get internet/cable by the time you are having things set up, WAIT. They did such a good job connecting and hiding everything that its hard to vet back there after the fact. Still would recommend. They made is so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made an appointment. The guys came at the time they said they were going to come They were Very professional, clean and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are truly professionals. Quick, efficient, knowledgeable, clean and considerate of covid-19 protocols. I have used these service many times over and have never been disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lackluster TV bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh…this one is ok. Nothing really special. Has some flexibility but not a bunch. Wouldn’t buy again. I’d spent a little more & getting something with some serious maneuverability if I could do it over again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Suad customer service is impecable. They went above and beyond and even cleaned their area as they were working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV , unale to connect to all units due to the change in location. Issue not caused by the Geek squad. Great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Smart TV that we basically purchased for the Prime Video so my husband could watch the football game when he went to bed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were super friendly and skilled. They mounted my monster 85 inch tv with no complaints and made sure it was level and functional. A+ service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man from Best Buy was wonderful. He did the installation very quickly and efficiently. We are very happy with our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received all. Plus informations about my televisions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes Geek Squad very helpful !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES they worked (Geek Squad) on my flat screen TV and remote control, very pleased !

    I would recommend this to a friend