Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1167 Showing 23,321-23,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up tv, connected all devices, double checked Wi-Fi, and instructed me where necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assembly service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were perfect for our projects. Kendall and Matthew were each knowledgeable and were perfectionists. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very friendly. They even took the time to help me set up my apps on my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad keeps trying!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has come to my home a lot due to the TV that I have but they are always so nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was so worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very courteous, knowledgeable and quick. They did an excellent job mounting and setting up my 75" tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best! Very knowledgeable and professional. Extremely helpful. Cleaned area when job was finished.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't bother

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an average job at best. They were helpful to lift it up and place it on an existing bracket I already had on the wall. Did a very cursory job in managing the wires, didn't check for level until I asked, and didn't notice the TV mount was not flush to the wall. After they left, I rerouted all the wiring behind the TV for a cleaner install. I'm glad I didn't need them to cut into my wall or route any wires from my system to my TV behind the wall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything. He was friendly and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Demarcus was superb. He was very efficient, and made adjustments to the mount to get the TV exactly where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so fast and friendly. They set everything up for me and answered all my questions. A+++ Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation of mounted tvs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and made sure all devices were working. Added challenge is both TVs were mounted into our vacation condo and we had no idea there were steel studs. Geek Squad were heroes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional and easy to work with highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dwayne Sumrall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dwayne was THE BEST. If I could give him and his teammate 10 stars I would. They were friendly and even helped me set up my soundbar . They provided spare cords they had that I was missing. He was exceptional .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've received excellent service, the techs did the work that was needed to mount my TV . everything went well. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy mess-free friendly installs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, friendly, accurate, collaborative and proficient geek squad installers. Provided extra value I had not expected. Would give 10 stars if possible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys did a clean good job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a clean good job.as stated above. They explained the limits where the stand and tv could be placed and the reasons for it. They removed my speaker at my request and told me where my electronic devices would be best placed in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were on time, and worked in a efficient manner. Explained to me about how to use the different remotes. And even set up my echo dot (Alexa)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were respectful and professional. Offered the best service and were happy to assist when asking for help with the mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jackson five star

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assistance was very personal!! I did have to change delivery and they were flexible! Answered most of my questions and let me know there would ne continuing assistance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” sony bravia installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy ever! Excellent customer service, follow up, on time, knew their job!

    I would recommend this to a friend