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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1170 Showing 23,381-23,400 of 38,693 reviews
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys were great & very efficient!! They installed the new mount, put up our new tv & even showed us some cool new features on it. Highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really nice and the mounting was perfect and even and they were really clean and they make sure it the was perfect place In The wall and they explain to us how to used the Tv and set up easily to used for us

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Techs always too busy to get it just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek techs are always pros and know what they're doing, but I have had to have them come back to finish what they started because they didn't run thru everything the first time. Because I don't know what I don't know, my last tech (she came twice to the house), told me how (instead of just doing it) to program my already somewhat jerry-rigged brand new TV with my Harmony remote. It sounded easy enough. She left. I didn't get it right. Still doesn't work and renders some cool features of the new TV unusable. I don't want to get charged $99 again and it's so time-consuming to wait for the Geeks, so I haven't called. So we are living with a partially working TV. I know there are time constraints to their visits, but I don't think it's too much to ask that whatever is being installed works properly across the board. Aaaarrrggh. So frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and installed the tv with no problems would definitely call them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was A+ !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install...Mounting was right on the wall studs wires hidden... Crew of 2 worked well as a team answered questions and mounted perfectly centered as customer requested A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Support For TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technicians mounted new TV and connected all devices to it. TV works extremely well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was timely and friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my new TV measured carefully and took care to make sure everything worked properly. It was also fun to talk with them about the Chiefs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed my old tv and mounted the new one. Got everything set up and working in no time flat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T V was installed and verify proper operation if I have an I w would connect to the same Tim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave was amazing he went above and beyond. He took his time and made sure TV was hung right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did It Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv on the wall were outstanding. I’ve always had fantastic service with Best But!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were amazing. Showed up when expected. They were friendly and communicated with me on where o wanted my installed. He went above and beyond! Very happy with the tech and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The product I bought was good but the service was

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stood on time in clean uniforms they removed my old tv and installed the new one set it up and had it working inside of an hour. A very stress free purchase and they actually stand but there extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad were excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set up the TV and stand very quickly and efficiently. There was a problem with the audio but they found it and fixed it along with my old TV. I would recommend the Geek Squad to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was the same price as a Totaltech membership and the membership included installation! The team that came our was friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my 70" over a fireplace. They set the TV up and connected it to a new soundbar as well as programmed my DTV remote so it controls everything. Very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative. Provided courteous and professional help installing the television set and walking me through the complicated installation of aps and channel selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original install time was a 6 hour window. But they called and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Y'all are amazing..i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything ive gotten from y'all. I don't hear any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians delivered, unpacked, connected my new television and Sonos sound bar system. They gave instructions on how to use my new devices. Great service.

    No, I would not recommend this to a friend