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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1172 Showing 23,421-23,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Masterful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician performance was exceptional, attentive and with the highest degree of professionalism...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was amazing! He was fast and efficient. Also, he came on his day off!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-up on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Chris/Frank was AWESOME. He was very meticulous and professional. His work ethics are above reproach. He measured precisely and wrapped the cords neatly and secured them nicely on the back of my television. Kudos to you Chris

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Techs did what they were supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents discovered that there was a problem with the new TV so they took it back after scheduling another appointment. They returned on time and completed the installation with a replacement TV that is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of work done for me Your team is amazing On time friendly and right to the work They told us what they were doing as they go We talked about Solos sound system and what is next on the list of what to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the mounting kit to go with. It allows side to side movement as well as up/down movement. The best thing is the space the unit gives you if you need to add/delete wiring. One can actually do so things with the allowable space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient two agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of their first installation under the new virus procedure. They were very respectful, trained in the new procedure, and were very informative, I have not needed to call back for assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite and timely in his work. He was informative and offered guidance when appropriate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a wonderful job installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and helped me connect all my devices to the new tv and had everything working before he left. I also appreciated that he helped make the cords look nice before he left

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and installed the TV quickly. I also asked him to hook up the Fire Stick. Unfortunately, he left before I realized, the Fire Stick was still in the box on the chair. The TCL television is clear and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and installed my TV. Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on-time, knowledgeable, professional, very polite. They mounted and connected my TV quickly and carefully. Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company that installed and mounted my TV was a contract company working with Best and not a member of the Geek squad. He did a good job of installing my wall mount and TV but did leave me with cleaning up some of the debris and mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" TV Mounting and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad/TotalTech technicians did an outstanding efficient professional detailed courteous job! Instructed me on my new Samsung 65" TV and its operation. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remove/replace bad AT&T parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys David and Keith arrived on time and resolved the problem quickly and professionally. They were polite and helpful even offering a bit of extra assistance. I’m now a Geek squad fan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Did It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have been better served and the two techs demonstrated their expertise as well as their communications skills. These are the kind of employees I want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted for the Geek Squad installation to do the wall mount for the new TV that we purchased. They arrived on time as per the schedule and completed the installation within an hours time. It would have been better if they had done a better job at hiding the wires and not kept it tangled all over behind the TV stand that we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv quickly and were very informative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome, gave me great tips, and took their time doing a proper install. Even arrived early!(and they called to confirm that this was okay) great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't done this by myself before, so hired Geek Squad to take care of it (as well as deliver the TV). It was 82" or else I would've tried it myself, but they did a great job. Even went so far as to help organize my mess of DirecTV wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Timely, polite, professional and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for multiple installations and they never dissapoint. Service was excellent and the technicians were very professional. No issues at all with the installation.

    I would recommend this to a friend