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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1174 Showing 23,461-23,480 of 38,693 reviews
  • Rated 4 out of 5 stars

    Flat tv wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not heard from them as far as updates and timeframes when they would perform service. But they should up at the initial set time. Good workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    absolutely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding service from the geek squad very professional clear operating instructions through clean up and disposed of the packing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both BB employees mounted my tv in my office and even connected it to wifi. Also walked me on how to install/set up the apps. Big Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv and soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and Ed were extremely professional, neat and focused on the job. They did an excellent job mounting the tv, attaching and connecting the soundbar, and making sure everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service personified!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. No question left unanswered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Tamen & Bryan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4/24. This is a great tech membership program, which hires exceptional agents - like Tamen and Bryan. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. These guys knew what they were doing. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 55in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy was great. Had an excellent experience, he was prompt and thorough with the service. Would highly recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The G-Squad are PROS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents we great and professional. One guy gave me a tip on measuring your line of sight to get the best mount placement which was super helpful and exactly why I ordered Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremy and his partner did an amazing mount and offered some great suggestions to make the room look better with cables. Even returned the mount I purchased that didn't work for me! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great performance by Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek technician did an outstanding job. Keep up the good work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad attentive and supportive in installatio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician sent went above and beyond in my opinion supporting getting me set up. And he took care of my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great intallers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman that came out to my house were both kind and professional. They took the time to let me know what the process was going to be and they knocked out the project in the time frame they told it would be completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviews on tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed go be everything we should need. Big sales push for Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Professional & quick. Answered all questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed easy enough. just a basic wall mount. OK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep it simple and have Geek Squad install your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service with geek squad. This was my second install with them. A great benefit with the total care package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - confidant the job was done right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Stephen did a wonderful job mounting and connecting our new tv. He made sure we understood the operation of our new smart tv and answered any questions we had.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek TV installation costs way too much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too expensive to install a tv!!! Best Buy needs to lower Geek Squad price!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Fire TV and loaded it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guy was the best. He showed me how to load new program and networks. I would be lost without Geek Squad.

    I would recommend this to a friend