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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1176 Showing 23,501-23,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were very professional and cleaned up at the end of the job. I was pleased that they even connected the TV to the internet and provided a short tutorial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the geek squad. Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up my TV. Alison did a great job. Also gave me additional pointers I didn’t know existed in getting some stations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install was excellebt!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James did an excellent, professional job installing my television. Spent time making sure everything was perfect. I am looking forward to having him come again for other TV installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superflous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided met all my expectations. They arrived and completed the requested items in a reasonable amount of time and completed the setup and connection to my home network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in 10 minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than a 3rd party. Others take longer and usually complain. Geek squad is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work turn out great and connected the wires very neatly. The work did not take long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IdaK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a phenomenal job connecting everything and showing us how it all works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfactory job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that I couldn’t add my component audio receiver. Is their an adapter to add to my Comcast cable box so I can connect via RVA jacks?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techicians did an excellent job BUT remember one thing, installing a TV above a fireplace is extra cost. It pays then to enrol in the geeksquad package - you also get (as of now) 20% off any extended warranty for the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that set us up was excellent! Very qualified, helpful and friendly. Answered our many questions without judgement on our lack of technical knowledge. Spent the right amount of time to get things right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time and got it done quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived and didn’t have all the parts even though I told customer service what mounts I needed. Tech went back to store and got parts and brought them back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always polite and thorough, The Geek squad guys and gals do great work, clean up afterward and take the old tv away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was professional and polite. He even left me with his contact information should I need any assistance at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed/mounted my TV and connected it to all my other equipment. Excellent job by them, very neat/clean. Gave us a short tutorial too. Very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians did a good quick job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians installed our new 65 inch Samsung TV quickly and answered all of our questions on startup and remote control operation. They also made sure after installation cleanup was complete before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the install. I like the tv up higher and not on a big tv stand taking up floor space. Then I found a small table for the cable box etc. installers were very friendly and accommodating. It was worth the install money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service; Very Efficient!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very prompt, efficient, and knowledgeable. They did exactly what was needed displaying professional courtesy and sharing some key points that would have taken "days" to dis cipher otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and talented Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hung my tv and got it up and running; a bit more difficult since receiver, etc., are behind the wall inside the closet! Very professional and talented!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing, Stephany was great made some solid recommendations on some future purchases and what to go with!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Somewhat satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were voth very polite. Very nice. My issue is, that they didn't even try to instal my wall kit. He called me the Day before, to tell me that they may not be able to do it. But they didn't even bother looking at it, to try. There is already an outlet there, and a HDMI installed. But I wanted another one there. Didn't even try, or even look to see if it could be done. I paid for it. Bought a kit, because the salesperson said that they would be able to do it. I don't want them to get into trouble. But I was pretty disappointed that they didn't even try.

    I would recommend this to a friend