Customer Ratings & Reviews

The young man was polite. Followed infection control measures gloves, wipes, markers and extremely organized. Communicated to me. Demonstrated competency in what he was doing. I was beyond satisfied.

The Geek Squad disconnected our old TV and mounted & connected our new TV. The were very good with all the questions we had and explained how to get to the various features of the SmartTV & apps. Plus they hauled off the old TV.

Great service. The technician arrived on time was very knowledgeable and worked very quickly and efficiently.

they arrive earlier, very quick install, very pro's.

Tech was on time did what he needed to do and it was exactly what I needed

The agent set up my T.V. with expertise! He was very patient, knowledgeable, courteous and personable!

My guy’s were awesome !!! I’ve already recommended these to all my friends

I love the mounting equipment and installation. Ability to move the tv from side to side, tilt down or up. Love it

Geek Squad agents were very clean and thorough, mounted my TV on the wall and set it up for me with all my devices (blu-ray player, etc). Perfect job.

The Best Buy team that did the install of our TV were really professional. Did a great job of following the COVID procedures and cleaning up before leaving. Would definitely use again.

The man who came out was quick, friendly, tidy, and knowledgeable!

The agents could not have been any better with their knowledge answering all of my million questions I had!!! These two made my purchase the correct one for me!! Thank you!

Geek Squad guys present themselves professionally, installed 2 wall-mounted 85" Tvs quickly, and cleaned up after themselves. Overall 5Stars. Highly recommend.

Awesome technician. Very nice. Very prompt. Would absolutely request again.

Our technician Marcus was exceptional. He was quick, efficient, professional and made sure we completely understood how to operate our tilt and swivel mounts before leaving.

The agents came out on time, made an assessment that we agreed with and helped us make an informed decision about the product

Both technicians were amazing and were very patient with me and my IT knowledge. They stayed after getting the TV set up to make sure I knew how to use the system

Awesome t.v. pic, the screen is so clear. We love our choice!

When I purchased my TV at Best Buy the sales person never told me about haul away service nor that there would be electrical work needed prior to installation. When I learned about haul away I had to go back to the store to have it included. Waited 45 minutes. It took four sales people to figure it out. They final gave up and said they would call me at at home with the addition. The installation was not as lucky. I paid $199 and all they did was put two holes in the wall put up the wall unit and hang the electric cord outside the wall. Now I need an electrician to come and redo everything and put an electrical box in. Wasted $199. For that price I thought Best Buy did everything. Had I known I would have not had the installation performed by Best Buy.. I would have paid a professional that would have done the complete job. Now I have to pay another $199 to have the electrical box installed and the TV re-hung on the wall. I am very disappointed in this transaction. The installers were very polite and professional but I am not happy with the installation.

The agent was thorough and knowledgeable. I highly recommend the Geek Squad.