Customer Ratings & Reviews

The agent was very pleasant, professional and efficient. He mounted and connected all my devices. In addition he assured that I knew how to operate the devices and that they (devices) worked.

It was so nice to have the team install a 50" tv on the floor stand. We had a lot of other things to get ready for that day & this service saves us a lot of time.

The Greek Squad were totally professional. Knew exactly what to do to set up my TV perfectly . Also FAST!

I have used Geek Squad installation 4 times recently ! Always prompt, courteous and efficient install. I have no reservation for using them again and again!

The agent mounted the TV and connected and sync all devices. Did the necessary updates. Very knowable. Very pleased with the services received by Best Buy.

Geek squad guys were wonderful. Very professional and polite. Answered all of our questions. Very considerate of our home. Would not hesitate to have those two fellows back into our home for any additional work.

First they didn’t show up on time 6 hours late. Unprofessional dressed. Then could do it because have two people asked my Husband to help who is disabled that’s why we were PAYING TJEM TO DO IT. Said he would be back the next morning with help. Never showed up. I called they said it wouldn’t be till the next day. Showed up late again. Had to us our tools because he didn’t have the correct ones. Used my step stool because he was to lazy to go get his ladder step tool wasn’t tall enough I had to tell him he needs taller ladder finally went to get his ladder granted it was a large TV difficult to mount but they were told this when I called in wanted me to sign job was complete and I refused until cords were stored neatly acted as though he really didn’t want to be there. Very unsatisfactory from day one. Just a typical subcontractor (Mastec) attitude.

They did a good job helping me to decide the height of where to install the tv

Geek squad arranged to have the TV I wanted delivered to my house without me going to the store. I really like this set up having a professional I can deal with and save me time from visiting the store.

Geek squad Install my Samsung 85' inch.. they were courteous professional and very knowledgeable..

Geek squad employee arrived as promised. He was very helpful. Allowed me plenty of time to learn how to use the device. Helped by transferring data from my phone and into my computer.

Julian and Kyle were amazing! Professional, knowledgeable, courteous, honest, and funny! They did fantastic job. Very much appreciated the guys and the service they provided!

Hook up everything and show me how the remote control work ask me if I had any questions good service

The tech was very informative and knowledgable. He was very patient and courteous.

The Geck Squad that came to install my TV also install the in wall power box behind the tv to limit any cables from showing.

Very professional. On time. Friendly and patient explaining how to work the smart tv. I would recommend using them again.

The geek squad team was great. They did a fantastic install and spent the time to educate us on the TV use

I purchased the Total Tech Membership and Best Buy sent members of the Geek Squad to my house to do the installation. They were very friendly during the process and did a great job.

Great picture. Sony is a step or two ahead of the rest of other TV manufacturers. Had no trouble setting it up. It is so worth paying a bit more for an item you use almost everyday.

Th agents were friendly, efficient, knowledgeable, and respectful. they wore masks, and booties over their shoes. They cleaned up after themselves and answered all of our questions.