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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1179 Showing 23,561-23,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent work ethics, very resourceful and polite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent job of reserching how to take old tv off my old mount and using it to mount my new TV. Installation and setup of new TV was quick and easy with them showing me my smart TV features. Awesome Geek crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BQuick and very Knowledgeable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mount my TV with the Quickness! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen did a fantastic job. Clean up perfect. Very happy with Geek Squad!! Recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 85" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all the features TVs in 2022 has to offer. 120hz native refresh, hdr 10, dolby vision, and its bright since its not an OLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profession and courteous, did everything requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff really did good job explaining and answered any questions I had, they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad answered all my questions, helped me understand the set up, we’re timely & professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was great! Very professional to make sure the job was done right!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so sorry to say I do not remember the name of my installer, but he was the most professional understanding person that you could ask for, he went beyond what I called the call of duty he made sure this customer was satisfied and happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had suggested a different mounting bracket than what I had originally purchased. A retractable instead of fixed. It turned out to be a wise move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad…..best in the business……period!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were exceptional! Very informative, very neat & clean, and extremely well trained!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One the best tv ever had its really fast goog for Video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job!! Thank you so much!!....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional.They knew what they were doing.The Tv was installed very quickly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great In-Home Service, Not-So-Great Scheduling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone service was not great. The reps themselves were nice, but my call was hung up on several times and there was also disconnect between my original appointment and a second appointment. It took me HOURS to get my appointment scheduled and several more hours to figure out when they were actually coming. I had 2 appointments made for me, all the while they were never coming to the first one scheduled, even though everyone told me it was on their schedule for the day! Other than that, the reps who came to mount the TVs were helpful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad specialist Joshua mounted 75 inch tv and sonos soundbar. Wife asked if he could reposition the soundbar he did without any hesitation. He then thoroughly went through and how to control all the tv and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad is great, the benefits not so good after getting rid of free installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount. Looks nice and works great. I’ll be using for a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two servicemen who delivered and mounted our TV did a fantastic job. The were careful and neat in our home. They really took their time to make sure the TV was mounted level. They explained the different functions to us. Great Job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp, efficient team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 men that knew what to do and completed the whole setup very quickly!

    I would recommend this to a friend