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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1181 Showing 23,601-23,620 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geeks were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad sent 2 agents and they worked well together and were very professional. The used shoe covers to make sure not to track dirt in. The handle my items wit care and completed the job timely.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Service

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] We love the geeksquad team. They were fast and efficient and our new tv looks amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys always do a fantastic job. Call the day before, call when on the way! Really great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with my purchase from Best Buy. Professional, fast delivery & installation. Won't be shopping anywhere else for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was absolutely awesome! They were very efficient and provided all the information I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent skilled service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who cane to my house delivered and installed two TVs. They loaded all my accounts and passwords, troubleshooting and fixing slow internet and even helping with other things. They are my heros!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my new television were courteous and efficient. I am so glad I had my television professionally installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted our TV quickly and easily. They were very knowledgeable, and walked us through certain program features and functions. They made sure everything was working properly before they left. They provided great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ouick & easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation was easy. Not mounted, but lots of cords to be plugged in. All went without a problem. The team was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my tv very quickly. They explained how all the features work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” One Man Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer could not have been more friendly and professional! Very impressed that 1 man was able to walk mount an 85”! I had my doubts but he did an unbelievable job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome team, they were in and out very fast and very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i thought it would be a bit too big but for me and my living room layout it works fantastic like being at the movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a Pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went above and beyond the requirements and offered excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys who installed the new TV (Campbell and ?) were outstanding. Not only were they polite, but they went out of their way to make sure I was satisfied with the quality of their work. Scoring 10+ out of 10!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was fantastic. They mounted 2 TV's and sound equipment. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentleman were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy workers were very helpful! and did everything in a timely matter! i loved my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both techs worked great together. Had good information and our install was very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thoughtful, Knowledgable Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Agents were terrific. Very polite, very focused on making sure everything was done professionally, and wonderfully helpful explaining features and capabilities. Could not be more pleased with their assistance.

    I would recommend this to a friend