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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1183 Showing 23,641-23,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    They installed my Tv in good time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and excellent staff Very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians did an excellent job mounting my new television on my living room wall. As promised, they properly connected the television to all of my components and made sure that everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my TV mounted in a timely manor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and made every effort to ask me if I wanted to hide cables or connect devices. I was super happy they were able to connect my older stereo to my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service will continue to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted my tv and programmed my remote.the agent also did a great job with hiding all the wires and setting up and hiding the cable box.great service would highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all applicable devices and made sure everything worked before departing. They also made sure I understood how to operate all systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD TV SETUP WAS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the Geek Squad personnel were excellent. Very helpful in getting everything set-up. Explained how the TV worked and how the streaming worked. Couldn't have been better to install the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is amazing and the service delivery and set up was quick, clean and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professionals are Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad professionals were on time and installed my TV wall mount with ease and installed it perfectly where it was best suited for tv viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech installed my new TV and showed me how to use it and explained my options for local cable, fire stick or just streaming. It is great to have some to help me with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad won my over!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were outstanding! Class act and efficient. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV quickly and are true professionals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician Jason installed two sets by himself and hooked up all devices, cable box, DVD player and programmed everything so when I got home I just had to turn it on and watch TV. He knew how to do it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for a great job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job hanging my giant 75" tv - appreciate the notice and the effort! Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and his colleague were great! They were responsive, kind, and catered to the needs of the install. They updated everything for me and synced up all of my remotes. Thank you for sending two of your best!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installed quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed nice, wish they would have taken a little more time in showing me how the TV would look on the wall before they mounted it but thats my only issue.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for taking time to share this with us! I'm glad to hear about how the install itself went. We definitely hear you loud and clear on the presentation and appreciate the feedback. Please let us know if there's anything else we can do for you.

  • Rated 5 out of 5 stars

    Install was quickly done and very pleased with ser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and pleased with mounting services and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very good and friendly while doing the installation. They also provide very good suggestions while installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t say enough about the geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the 86 inch and the 55 inch lg TVs and we are so glad we did. The geek squad installed the rack and the special wiring pkg. can’t say enough about the geek squad. Many thanks to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave exceptional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond to help me out. They were very polite and helpful in explaining and setting things up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 75 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected to all devices, they were quick and efficient. They made sure to place the mount exactly how I wanted it and also mounted my sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very friendly and kept us up to date all day on his whereabouts and ETA to our home. He made short work of mounting the TV after discussing placement and angles. I highly recommend Geek Squad!

    I would recommend this to a friend