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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1187 Showing 23,721-23,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad mounted my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad members who came out arrived on time and even gave me a heads up when they were close also could be ready. They worked quickly and it turned out perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really professional. They finished everything so quick and clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KISSY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY "GO TO" GUYS!!! THEY COME AND SHOW ME HOW TO OPERATE MY PURCHASES AND THEY'RE SO PATIENT! ASHLEY GETS NATHAN OUT FOR ME AND I'M THANKFUL FOR ALL OF THEM!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nolan and Tisya did a great job! They were very professional and attentive. They took the time to teach me how to use the remotes. Everything looked great when they were done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a good first experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took several scheduling attempts to get the tv and mount both mounted. The mount was delivered separately from the tv even though i was told they would arrive together. TV was delivered and they left without mounting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad are very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time and very professional and respectful, and explained to me what they were doing. They adhered to all COVID protocols. They answered all my questions patiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great with TV set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moussa from the Geek Squad did a great job with the set up and assisting me with getting all the streaming set up correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Was fast and simple - they knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great! The installers did a super job. I will always come back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built well and adjustable to accommodate my unique install requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standing strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stand and deliver with this ultra strong mount. Easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from the Geek Crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! They did a great job mounting our new TV and installing our new sound system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine, courteous Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV and connected to all devices. They took the time to program my TV provider's remote. Everything was done in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the annual cost of Total Tech Car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad agent mount our TV and soundbar, set up the connections and then remove the boxes is so appreciated. Definitely worth the annual cost of Total Tech Care!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were wonderful ! They were very helpful. They explained every thing and cleaned up before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid bracket- this was our first wall bracket and it holds solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    too much for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this set up has some problems..like sound, Chanels, and how to turn the tv on... it has become very complicated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up new T V and took old one away. They attached the existing sound system to the new set. They took the time to walk me through all the capabilities of the new LG 65” Smart T V

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks were great !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great . Very knowledgeable and professional .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the total tech package so I only costs me $50 to install the TV, which is an excellent price. I wish that the installers took a little more time to make the TV perfect. I kept complaining how the TV doesn't look straight, even though they show me the level has it straight. but if the house isn't straight, I want the TV to be a little tilted so that it looks straight on the wall, you know what I mean? I wish that they would have just listened to me and made it slightly crooked so that from a glance it looked perfect on my wall, I don't know why they couldn't just deal with it. after they left I pretty much adjusted the entire thing on my own just so it was level from my eyes view. (it was still considered straight when I put a level on it, the water ball was just a little on the line.

    I would recommend this to a friend