Customer Ratings & Reviews

The agents did an excellent job and they answered all my questions. We are so happy with the Geek Squad and their knowledge and expertise.

Guys was professional and was very informative on the placement of the television

Geek squad installed on the purchased stand and hooked up the currently owned Apple TV...

The gentleman who came to mount my new TV was very professional, courteous, and offered great suggestions so I could love using my new TV. He cleaned up when he was finished, and made sure the TV worked correctly before leaving.

I got the premium mounting service, which said it included hiding the cords. However, the cords are still hanging in plain sight, rather than dropped behind the wall. Other than that, the TV is mounted nicely.

The 2 Gentleman were fantastic. I had a work from home call when they arrived, but that didn't stop them from providing excellent customer service.

Your agents installed my 75" Samson TV 8 feet in a huge room

The guys were excellent who set up everything. I have nothing but good things to say.

The agents mounted the TV efficiently and made all connections. Offered suggestions in the us of the TV and connections. In short the service was not only friendly but informative and very professional.

The Geek Squad members that have worked at my house have been terrific. Very knowledgeable and polite. Their work has been excellent. Phone support is not so good, adequate at best.

The agents did a great job installing my TV. Very fast and knowledgeable.

Excellent, knowledgeable technicians worked with diligence. Took the time to explain operations to me.

Geek squad was wonderful. I'll be purchasing one for my bedroom and will have them to hang it also!

As usual, the technicians that came to install and hook up my new TV were fantastic. They were professional and answered all of my questions. They also made sure all of my devices were hooked up and worked correctly.

The two techs that came out were really efficient. They mounted the TV and even accommodated my request to have cords ran in the walls where they wouldn't be seen which was a little tricky in and old home.

Very friendly and gave great information on the new TV.

We purchased a huge tv and wanted it mounted but were nervous to do it ourselves that’d be a lot of money if it got broke trying to mount. The geek squad was great. We had ordered the mount and it was missing a piece. We contacted them and they were able to bring a replacement with them and still do the install vs me trying to run to the store to replace it. They helped us find the best place to put it, install was quick and clean. I gave it a 3 because we’d also purchased a surround sound system and expected that to be installed too. Turns out that’s a different installation and more money. I wish they’d clarify exactly what’s included and what’s not. Second issue is that if you want the wires nicely dressed you’ve gotta purchase the covers yourself they will bundle them with zip ties though. That error was on me and I could have been better prepared.

The agents could not mount our TV on a wall bracket because it was older and did not have the same connecting as our new TV. I had order a new bracket and when they came back, I had to pay them extra for the return trip. They were excellent installers.

The guys were great and professional and precise on placement and even asked if the placement was fine before the tv was mounted. Really happy with geek squad service.

The agents were very helpful and quickly and installed the tv and programmed all the apps for me.