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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1191 Showing 23,801-23,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and complete service in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous, on time, knowledgeable and did a great job with the installation, setup and user training.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install team. Shiwed up early, professional install, courteous and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding installation experience of our new tv and wall mount. Leo did an exceptional job for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful as we age. Things that were easy to do for ourselves years ago get more difficult with age!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying watching a nice clear good color TV. The guys that came out to setup were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both sets of Geek Squad techs were professional, friendly, and efficient. They unmounted my 82" TV and remounted the TV in my new office location and they did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally impressed with the expertise of the Geek Squad. They know exactly what to do when working on my home theater problems. I have the yearly service contract and I would not be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were fantastic…took their time and made sure we understood all the new features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed television quickly and safely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my television and made sure my connections were correct with my reciver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect install by highly competent people whether you have Roland, Hunter or Mike. These guys are incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth and simple, took maybe a half hour. Explanation was limited and the crew didn't suggest or prompt to making sure to ethernet wire the TV. WIFI load buffer is a lot otherwise. Crew did do some small extras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad people today were awesome. They were very pleasant and professional. They installed a wall mount for our 85” TV and did a great job. I would recommend this team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed by TV quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, advised and installed the google product to get us better reception throughout the house, basement & even garage! Left us contact info to reach him if have any additional questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it moves and goes up on the wall. It was a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service from Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to mount my TV on the expected date. They were very nice and answered all of my questions. However they were not able to hook up internet access because the modem/router needs an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best. No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and all my devices in no time flat. Very polite Explained everything. Gave me a demo. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squat installing television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services, very professional They kept us updated about arrival time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, super fast and awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job and super friendly. So happy with the job they did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad that installed my TV were very polite and helpful

    I would recommend this to a friend