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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1192 Showing 23,821-23,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly they wasted no

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected to WiFi and even auto tuned my local channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I could've got some friends to do this but...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the agents help. As always they are friendly, knowledable, and resolve all issues. My TV's were set up properly. I was so happy I added on additional rooms. I am loving my tv set up!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quick and easy, helped with setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful service. No issues with it and great add on for a tv purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a perfect mount for the stone wall and they installed it to the perfections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very steady and strong or was easy for Greek squad to install it also pulls forward and up and down all worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to use the Geek Squad. Lead time was to long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need Pro installation of your Best Buy purchase with Geek Squad you can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NoTvGuru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did great job on tuff install above my fireplace. I would use them again. Have used independent company and they sucked. Geek squad seems to know there stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech who came to my home were very professional and helpful I wasn't home at the time but they waited for me I couldn't have ask for better tech to come out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. This is a very good brand. Sturdy and looks great. Greek Squad did a excellent job. They have put up several televisions and mounts for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service personnel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected everything. Your agents are always friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money for installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a wall mount of an 85" smart TV and the job was efficient, clean, and appeared effortless. I'm so glad I chose this method of installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman from Geek Squad was so knowledgeable, answered all our questions and very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all of my devices. They were a great help to me and my family !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guy and girl worked together as a team and mav

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And they set it up for us and made sure all our device worked and we knew how to use them..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad come deliver and setup my new tv and I couldn’t be happier with the job they did. The guys came quickly got it mounted on the wall and hooked up. Fast and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and mounted tv on wall quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and polite and mounted the tv very quickly. These folks were very reliable. I highly recommend them.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Large flat screen TV installed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly, explained what I needed to know, worked quickly, cleaned up when finished and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service - Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, he looked at my mount and explained why it wouldn't work. He had one on hand that i was able to purchase and get working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr J

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is fantastic and very customer centric! Great crew!

    I would recommend this to a friend