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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1195 Showing 23,881-23,900 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech Geek Squad Team was AMAZING!!! I was completely satisfied with them and would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark, of Geek Squad, installed the wall mount and TV. He set it up to work with the components we were needing. Felt very comfortable with him in our home. Was very pleased with his work ethics and he cleaned up after himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did a great job delivering and setting up our 2021 Samsung Frame TV 55” in our bedroom. They were on time, clean and quick. Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing. They were very knowledgeable, professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great. They helped our mom who is 84 so she could undersstand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, performing as expected, secure product, movement is as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv stand and worked with my fire tv 75’. The install group helped a lot too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and very helpful. Respectable. Mannerly and gentleman

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a very professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was unpacked, setup and streaming services verified.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great and honest. Gave me an option to upgrade my mounting bracket. Very appreciative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install crew did a great job and took the time to make sure everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation on existing wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expedient and efficient crew. Connections and set-up completed in minimal time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of the installers. They were courteous but attempted to sell a cable that was not needed and provided no introductory training to the customers. We expected more from the $250+ service. Also, the mount was never installed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a very short time! I thought they would also hook up the components but they told me that would be another appointment! They never do it at the same time! Nice guys I think they wanted to get to lunch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came to deliver and install our mount, tv and sound bar. They were very professional and easily explained the options and possible upgrades I could have chosen. Kept the space tidy and even threw away the 65" tv box for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad tech was great-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came at the designated time. Performed the required job and was very diligent with cleaning up and working with all manners of covid regulations. I was very happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the place to buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our TV and sound bar. We were helped to make an informed decision by the Samsung rep who made sure we got all promotional discounts. Set up was flawless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was hear on time and mounted the "mount" and installed the TV efficiently. My Handy Man helped me with installing my streaming services on the Roku TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geed squad service is excellent. I have visited for my Mac and Dell laptops. They have great technicians who dissected the problem nicely and fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician Matt was very helpful, installed my TV , answered all my questions.. help me with Remote..

    I would recommend this to a friend