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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1199 Showing 23,961-23,980 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed my tv was great and really fast. He put the mount right where I wanted and my tv looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came on time. Took down the old mount and TV, replaced with the new mount and 55" TV. Showed us how to use the remote. Were very respectful and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service. Took the time to answer all questions. Set everything up and explained how to use the equipment. Timely, and exceptional service at a reasonable price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85" TV wall mounting and HT system connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were personable, knowledgeable, and worked efficiently. They ensured all the connections worked before leaving. I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service and install. Appreciate the hard work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did everything they said they would do. They delivered, mounted, setup, and adjusted the TV. They were professional and patient as they answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and his team member went above and beyond when they installed the tv. Five star customer service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Becareful of hidden fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv and it was well done. Prior to the agent calling, he asked if it was over a fireplace and I mentioned yes but the fireplace is not in use. We were charged an additional fee for mounting the TV on the wall over the fireplace. The task was quick and wouldn't have been any different if it wasn't over the fireplace. I'm rating this a 3 star because of the hidden fees.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This guy should be president

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should put this guy in charge of the whole operation. Highly competent and very courteous. (Something that’s missing in today’s society)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, strong extension for your TV. Hides well in the background to display and support your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! They arrived on time and were extremely helpful! I had previously had the Geek Squad come out and install another TV and after this time, I'll continue to have them come out and install the other TV's too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our squad member was very professional and exacting . We were so pleased with Teresa’s work. She made sure everything was perfect and working correctly before she left

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv is on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were courteous, but do not expect a lot. Basically located the studs and threw it up. They did not hide power cords or cables in the wall as sold to me at Best Buy. That came with an additional cost for additional equipment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install is well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job and were very nice. They also looked at other issues and offered suggestions that were helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, mounted my TV and made all of the connections, while explaining things to me as they set it up. They were very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was the right mount for the tv and the geek squad installing the mount was great ! what else can i say thank you BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Explained what they were doing, confirmed plans before execution, and corrected problems quickly and skillfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and educational.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, Patient and very nice in answering my many questions, very informative. Excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick and professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually mount all my TVs, but with the mount that came with the LG G2, I wanted it done perfectly. Geek Squad delivered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who installed my Sony TV was the best.....polite and knowledgeable...Wish I had gotten his number so I could call him for all my tech needs!! LOL

    I would recommend this to a friend