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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 38,689 reviews
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from The Geek Squad mounted our TV and connected it seamlessly. They were professional, courteous, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The biggest TV I ever heard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 75 inch TV flatscreen install the two guys brought it out very clean very professional. I brought everything including a table to set it all up and hook it up. They’ve been taking very long at all. They get a five star for me thank you Todd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV mounted. Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs did a great job mounting my 85” TV. I purchased a specialty mount, not at Best Buy, and they did a great job familiarizing themselves with it and mounting accordingly. At one point they ran into an issue but worked through it and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, my TVs and geek squad mounting has been the highlight to my home. I am so happy with my choice and I’m comforted knowing that these will be a part of me for the rest of my life. Great quality great picture feels like I’m in a theater love, my TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up on schedule for efficient, clean and fixed a couple of issues that were there from the previous TV. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were very professional and friendly and worked very hard to satisfy my desire to put the TV and shelving unit where I wanted it. Installed in no time, did not leave a mess, and despite being charged a little extra for asking for additional shut up of my shelving unit which was not included in the original estimate, I am very pleased with their work and would highly recommend the geek squad to professionally install any entertainment system that you want mounted on the wall!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OverPriced and BestBuy is scheming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a third party contractor affiliated with BestBuy mount my 55” TV to the wall. The contractor did a great job. I’m disappointed with BestBuy. I was not aware that a third party contractor would setup and mount my T.V.. i could of had any one setup my T.V. for less than $100 instead of $200. Also, no offer to hide the wires on my wall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second tv we have had installed with the electrical outlet moved behind the TV to get rid of unsightly electrical cords! They did a great job! Highly recommend. Now on to the decorating! lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation!! Great job!! Great Teamwork!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional, courteous, fast & friendly! They made sure before they left my house, & explained all the functions of my new TV! The installation went PERFECT!! I highly recommend the services of the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    William from Geek Squad Partner installed my 85 in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When William arrived he determined I had the wrong wall bracket. He said if I ran to Best Buy and got the correct one he would come back that same day and install my TV and he did!!! I thought for sure I would be rescheduling. He was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job very well done Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent still an outstanding job. They were very friendly and polite. They installed the mount and TV and did all the connections and they explained all the technical issues that I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV install by Geek Squad contractor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Russell did a great job getting the old TV and mount off, and installing the new ones. All cables were fed correctly through the wall using existing wiring kit. Russell also showed me how the TV worked and got things working with my AV receiver. Awesome experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86in installed by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job. Very professional, knowledgeable, and precise. I couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompted and professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, well acknowledged on the task and prepared with the necessary tools needed to remove and installed the old television and new one that was purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 101

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The T V is amazing first of all ........! The geek squad guys were very professional , helpful and made everything even more worthwhile ! Would highly recommend to anyone who wants or needs a hand with installation of their television and wall mount , soundbar !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Professional

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice and the professionalism of the agents was very detailed. They answered all my questions and were organized, also were clean and cleaned the area when they finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Best stores name says it all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy in San Marcos arranged everything needed to professionally mount my new Samsung 65' tv they sold me. They did a fabulous job! Make sure you tell them if you want no wires hanging down showing so their installers bring the right size equipment for that. My location is rural so I had to go in person to their store when purchasing so their supervisor could waive me thru their computers to enable Geek Squad to drive further. Geek Squad did an exellent job! I will always buy my electronics and use their installation services from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD EXTRAORDINAIRE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SQUAD CAME OUT TO MOUNT MY 98 INCH TLC T V. INSTALLATION AND SET UP ATTACHING EVERYTHING THAT NEEDED TO BE ATTACHED INCLUDING HIDING ALL THE WIRES AND PLUGS! TIMELY COURTEOUS EFFICIENT AND QUICK! GREAT JOB!! AND AT REASONABLE COST!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Work Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in at an earlier time slot and professionally mounted 3 TVs in my home. They were friendly and got it done right without any hiccups. The new TV in my living room had issues with the WiFi card so they ordered a new one on the spot. Once the new TV was in, they called me a day early to see if they can come out to swap and set it up. They even went as far as getting the TV price matched without me having to tell them since the price went down from the time of purchase. That’s excellent customer service. Vega, you are the man! This Geek Squad deserves recognition for his professionalism and his outright mannerism. You just don’t get that in people anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great, efficient, special mounting recommended. Well worth the extra few bucks for proper installation

    I would recommend this to a friend